dPi Energy Agrees to Consent Order in Texas, Would Pay $104,250 Fine Email This Story November
dPi Energy has agreed to the entry of a consent order by the PUCT under which dPi
would pay an administrative penalty of $104,250 for its non-compliance with 27 provisions
of the Substantive Rules as alleged by Staff in a Notice of Violation in Docket 38384.
The consent order does not address Staff's petition for revocation of dPi's license
regarding its change in control in Docket 37917.
The violations were first reported by Matters and are more fully detailed in our
10/29 and 6/29 stories. Among the violations are:
dPi charged a $250 fee for customers, in a month-to-month agreement, who terminated
their service within six months
dPi failed to disclose the applicant's right of rescission
dPi failed to provide the total average price on its Electricity Facts Label.
dPi has informed Staff that it has corrected each of the violations alleged in the
Notice of Violation.