|
|
|
|
|
Democrats Propose Stricter Marketing, Disclosure Rules for Electric Suppliers (Including No Termination Fee for First 30 Days)
Connecticut Democrats have revealed a 2014 legislative agenda including a host of new regulations for electric supplier sales and marketing.
"With electric market competition has come an increase in high pressure sales tactics, misleading information and a lack of overall transparency about rate comparisons and increases, and renewal policies and processes," Democrats said.
The proposals would require:
• Additional, "prominently printed," information on electric bills, including notification of rate increases, date of auto-renewal, and any cancellation fees.
• Printing of the Standard Offer rate on every bill next to the applicable private supplier rate.
• Require online bills to conspicuously display the same information as required on printed bills.
• Direction to PURA to establish an online marketplace where customers can easily compare all private electric supplier offers and purchase directly through the marketplace.
Furthermore, the Democrats proposed the following regulations for door-to-door solicitations by "utilities" to "seniors":
• Require all offers made by door-to-door salespeople be in writing,
• Require that the written offer prominently display a phone number to speak with a customer service representative.
• Give the consumer the right to cancel the contract within 30 days of activation for any reason, without penalty, and prominently notify the consumer of this right on the written offer.
The Democrats' proposal would also increase penalties for non-compliance with the Do Not Call registry, and include text messaging in the current Do Not Call law.
ADVERTISEMENT Search for more retail energy careers: Copyright 2010-
February 3, 2014
Email This Story
Copyright 2010-13 EnergyChoiceMatters.com
Reporting by Karen Abbott • kabbott@energychoicematters.com
NEW Jobs on RetailEnergyJobs.com:
• NEW! -- Sales Support Represetative -- Retail Supplier
• NEW! -- Senior Pricing Analyst
• NEW! -- Sr. Dir./Director of Online Marketing -- Retail Provider -- Houston
• NEW! -- Regional Sales Manager -- Retail Supplier -- Texas -- Houston
• NEW! -- Director of Supply - Risk Manager -- Retail Supplier
• Channel Sales Manager -- Retail Provider
• Contract Analyst (aka Pit Crew) -- DFW
• Regional Sales Manager -- Retail Provider -- NY, PA, & IL
• Writer/Content Producer -- Energy Consultant/Manager -- Houston
RetailEnergyJobs.com
|
|
|
|