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Connecticut Gov. Proposes Legislation to Require Written Consent to Switch Customer from Fixed to Variable Rate; Curb Termination Fees
Connecticut Governor Dannel Malloy, Attorney General George Jepsen, Consumer Counsel Elin Swanson Katz and State Senate President Pro Tempore Donald Williams, Jr. are proposing legislation, the Electric Supplier Consumers' Bill of Rights, that would, among other things, require affirmative consent for a supplier to switch a customer to a variable rate contract from a fixed rate contact.
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ADVERTISEMENT The legislation will propose the following:
• Require affirmative written consent from customer before switching a customer from a fixed to a variable-rate contract.
• Require suppliers to disclose to PURA and list on their Web sites (and PURA's) the highest and lowest rate charged to customers. This will allow customers and PURA to compare rates being charged by same supplier to different customers in the same period.
• "Reduce or eliminate" early termination fees (specifics were not available)
• Require electric bills to show the rate charged by the supplier, rate of standard service, term of standard service, dollar amount billed by supplier and the dollar amount that would have been billed under standard service.
• If a supplier markets a variable rate plan with an introductory "teaser" rate, that rate must be fixed for at least three months.
• Require utilities to switch customers, at customer request, back to standard service within in 48 hours and to another supplier within 30 days; after a year, require utilities to switch customers to other suppliers w/in 48 hours, too.
• Require PURA to issue new regulations within a year to target abusive sales practices.
• Make funds available to PURA to increase enforcement staff
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April 2, 2014
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Copyright 2010-13 EnergyChoiceMatters.com
Reporting by Karen Abbott • kabbott@energychoicematters.com
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