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Pennsylvania Proposes Triennial Solicitation to Make Customers Aware of Ability to Opt-Out from Eligible Customer List
The Pennsylvania PUC in a tentative order has proposed requiring electric distribution companies to conduct triennial solicitations informing customers of their ability to opt-out of inclusion on the eligible customer list (ECL) provided to retail suppliers.
The PUC proposes that the solicitations include the following information: (1) what the ECL is; (2) what information is to be included on the ECL; (3) what the more detailed information represents; (4) how this information is to be used by EGSs; (5) how the information is to be safeguarded by EDCs; (6) how widely the information will be disseminated; and (7) the potential benefits to the customers of having their information included on the ECL.
Additionally, the PUC proposes that EDCs allow customers to opt-out through direct mail as well as through website processes, electronic mail and/or telephone contacts with EDC customer service representatives
Docket M-2010-2183412
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June 20, 2014
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Reporting by Karen Abbott • kabbott@energychoicematters.com
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