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Update: Starion Says New D.C. Complaints From Customers Enrolled Prior to Settlement with OPC

July 14, 2014

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Copyright 2010-14 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

Starion Energy provided the following statement to our July 11 story concerning a District of Columbia PSC order directing Starion and the People's Counsel to provide a status report on a prior settlement between the parties, given that the PSC has recorded 83 complaints against Starion since the settlement, which addresses various customer marketing issues.

Starion's statement:

"Starion and OPC will be filing a joint status report to respond to the DC PSC's July 10th Order. In that response Starion will notify the PSC that it has not started to market in DC and all the complaints that are referenced in the July 10th Order pertain to customers who were enrolled with Starion prior to the Settlement Agreement. As anticipated, following the PSC approval of the Settlement Agreement in February 2014 between OPC and Starion there have been complaints filed, which have been handled in accordance to the terms of the Agreement."

See July 11 story for background

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