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Regulator Opens Proceeding to Develop Standard Electric Supplier Residential Contract
The Connecticut PURA has opened Docket 14-07-17 for an investigation into the development of a standard electric supplier residential contract
Public Act 14-75 requires the PURA to initiate a docket to develop a standard summary form of the material terms and conditions of the contract for electric generation services signed by a residential customer.
Such form shall include, but not be limited to, the following:
(1) A description of the rate the customer will be paying;
(2) whether such rate is a fixed or variable rate;
(3) the term and expiration date of such rate;
(4) whether the contract will automatically renew;
(5) a notice describing the customer's right to cancel the service, as provided in this section;
(6) information on air emissions and resource mix of generation facilities operated by and under long-term contract to the electric supplier;
(7) the trade name of the electric supplier;
(8) the toll-free telephone number for customer service of the electric supplier;
(9) the Internet web site of the electric supplier; and
(10) the toll-free telephone number for customer complaints of the Authority.
ADVERTISEMENT Copyright 2010-
September 11, 2014
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Copyright 2010-14 EnergyChoiceMatters.com
Reporting by Karen Abbott • kabbott@energychoicematters.com
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