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PPL Seeks Waivers of Certain Provisions of New Accelerated Switching Rules

September 30, 2014

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Copyright 2010-14 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

PPL Electric Utilities has asked the Pennsylvania PUC, due to technical reasons, for waivers from certain of the provisions of the new accelerated switching rules until July 31, 2015 or later.

EDCs were directed to implement the new accelerated switching rules by December 15, 2014.

PPL requested the following temporary waivers: (i) a waiver of the requirement for metered account multiple off-cycle switching for the period of December 15, 2014 through July 31, 2015; (ii) a waiver of the requirement for non-metered account multiple off-cycle switching for the period of December 15, 2014 through September 30, 2015; and (iii) a limited waiver of the requirement to preserve all records regarding unauthorized switches for three years for the period of December 15, 2014 through June 30, 2015.

During the interim period of December 15, 2014 through July 2015, PPL Electric proposes to implement an interim metered account switching measure that will allow every metered shopping customer to: (i) make a single off-cycle three-business day switch within a single billing period to either a new EGS or default service; (ii) after one off-cycle switch has been made for a single billing cycle, make an on-cycle switch to either a new EGS or default service with service to become effective for the next billing period; and (iii) upon verbal request from the customer, make one additional manual off-cycle switch within a single billing period to be returned to default service within three business days.

Thus, during the interim period of December 15, 2014 through July 31, 2015, a metered shopping customer that requests a single off-cycle switch within a billing period will be switched to a new EGS or to default service within three business days.

However, after the first off-cycle switch has been made for a single billing period, a metered customer will not be able to make a subsequent switch to a new EGS during the same billing period. Rather, these customers will only be able to make an on-cycle switch to a new EGS with service to become effective for the next billing period.

"Although metered shopping customers will not be able to make multiple off-cycle three-business day switches within a single billing period until July 31, 2015, PPL Electric also proposes to implement, upon verbal request from a customer, one additional off-cycle switch within a single billing period that will allow metered shopping customers to return to default service within three business days. Under this proposal, any metered shopping customer that has previously made an off-cycle switch within a billing period will be able to contact PPL Electric in the same billing period and verbally request to be removed from competitive supply and returned to default service within three business days from the date of the request," PPL said.

"Although the interim switching measure does not achieve full compliance by December 15, 2014, it is a significant improvement over the current switching timeframes and, importantly, will help reduce the financial burdens of shopping customers by allowing them to avoid high-priced products with EGSs and to minimize impacts due to EGS slamming," PPL said.

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