Energy Choice
                            

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State to Launch Retail Electric Shopping Price Website

December 12, 2014

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Copyright 2010-14 EnergyChoiceMatters.com
Reporting by Karen Abbott • kabbott@energychoicematters.com

The Massachusetts DPU intends to launch a website providing customers with retail electric supplier rates and other information.

The DPU's intent to launch a shopping price website was previously noted by RetailEnergyX.com

The DPU sought input on the product-related information that the website should include to allow customers to sufficiently understand and compare the offered products. This includes information related to: (1) pricing (e.g., price, type of pricing structure, and term); (2) renewable energy characteristics (e.g., whether the product exceeds the Commonwealth’s renewable portfolio standards and, if so, how); (3) applicable fees (e.g., for early termination); and (4) other product characteristics (e.g., introductory discounts).

The DPU also sought input on the rules that will govern the operation of the website. This includes rules associated with the: (1) uniform presentation of product-related information to allow for the useful comparisons among products; (2) period of time that products will be available to customers; (3) information required from customers (e.g., distribution company service territory, rate class, monthly usage) to ensure eligibility to purchase certain products; and (4) order in which products will be listed.

Finally, the Department sought input on the design of website features, including: (1) how the product information should be displayed; and (2) the options (e.g., filtering and sorting) provided to customers to allow them to effectively and efficiently compare products.

D.P.U. 14-140

See Today's Related Stories on Massachusetts Retail Electric Market Changes:

State May Require Retail Suppliers to Provide Pricing "Benchmarks" Under New Disclosure Label Rules

State Proposes to End Default Service Cost "Recalculation" (Bill Adjustment) Required When Customers Shop

Regulator Proposes to Require Background Checks for Door-to-Door Agents; Suppliers Must File Door-to-Door Marketing Plans, Weekly Complaint Reports

State Proposes New Rules Governing Assignment of Customers to Another Retail Supplier, Prohibition on Termination Fees

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