|
|
|
|
Texas PUC Commissioner Requests Project Be Opened To Review High Bill Complaints at Sharyland
Texas Public Utility Commissioner Brandy Marty Marquez has requested that the Commission open a project to investigate factors which have led to several recent complaints about high bills in the Sharyland Utilities, LP service area, which transitioned to retail choice a year ago.
RetailEnergyX.com noted yesterday that complaints regarding high bills at Sharyland received coverage in the local news (including a story on NewsWest 9), with higher delivery rates cited as the cause.
As EnergyChoiceMatters.com reported in the run-up to the transition to competition, several REPs had warned of the potential for rate shock from the implementation of the new delivery rates coincident to customer choice, but thus far there had been few complaints since the introduction of the new delivery rates last spring, likely due to lower commodity costs and a relatively mild summer.
In a memo requesting a project to review the complaints, Commissioner Marquez said, "I would like our project to investigate all of the factors that may be leading to higher rates in this area, including weather, usage, the effects of delivery rates, etc."
ADVERTISEMENT Copyright 2010-15 Energy Choice Matters. If you wish to share this story, please
email or post the website link; unauthorized copying, retransmission, or republication
prohibited.
March 24, 2015
Email This Story
Copyright 2010-15 EnergyChoiceMatters.com
Reporting by Karen Abbott • kabbott@energychoicematters.com
NEW Jobs on RetailEnergyJobs.com:
• NEW! -- Analyst, Residential Pricing and Analysis -- Retail Supplier -- Houston
• NEW! -- Senior Energy Markets Pricing Analyst
• NEW! -- Regional Sales Manager --Retail Provider -- Dallas, TX
• NEW! -- Electricity Analyst -- Retail Supplier
• NEW! -- Natural Gas Pipeline Scheduler -- Retail Supplier
• NEW! -- Business Development - Energy Advisor -- Houston
• NEW! -- Billing & Transaction Analyst -- Houston
• NEW! -- Associate Counsel, Regulatory Affairs -- Retail Supplier
• NEW! -- Marketing Director -- Retail Supplier
• NEW! -- Energy Supply Trader - Retail Supplier -- Houston
• NEW! -- Sales Director -- Retail Supplier -- New York
• NEW! -- Sr. Pricing Analyst -- Retail Supplier -- Houston
• NEW! -- Business Development Manager – Broker Sales -- Retail Supplier -- DFW
|
|
|