Energy Choice
                            

Matters

RESA Highlights Savings, Value-Add On Massachusetts DPU Retail Energy Shopping Website

May 19, 2016

Email This Story
Copyright 2010-16 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

A review by the Retail Energy Supply Association (RESA) finds nearly 30 competitive retail energy suppliers in Massachusetts actively posting more than 200 different product offerings, "at prices highly competitive with default rates offered by the state’s utility companies."

"The Massachusetts Department of Public Utilities should be highly commended for its efforts working with retail suppliers and other key stakeholders to develop a best in class shopping website designed to assist residential and small business customers," said Marc Hanks, RESA’s New England chairman.

"The website presents a wealth of competitive electricity products that offer Massachusetts consumers the opportunity to realize savings on their bill," Hanks observed. "But there are also a wide range of value-added product offerings, the most prominent among them being 'green' energy products that offer consumers an opportunity to buy clean electricity that helps the environment. "

In addition to green electricity products, competitive suppliers are offering value-added energy products such as energy-savings smart thermostats, HVAC warranty plans, reward points, gift cards, and more. These value-added product offerings are not available when consumers elect to receive utility default electric service, RESA said

"Unlike the distribution utilities that have a captive customer base, electricity suppliers must have compelling products and provide high quality service that will attract and maintain customers. Competitive suppliers compete on price, but are also working strongly to differentiate themselves from their competitors in other ways. This is driving innovation and value for consumers," Hanks said.

Responding to interest among consumers and state regulators, RESA has developed a Consumer Education Guide (click here) designed to help customers make informed decisions when shopping for competitively priced energy products. RESA’s guide provides general information on competitive suppliers, what to look for when considering a contract offer, pricing and product options, and what to expect from legitimate sales interactions.

"Some consumers may shop based on price, while others may shop based on budget billing options or product types, such as obtaining energy from environmentally friendly sources like wind and solar power, " said Hanks. "Massachusetts’ competitive retail energy market provides customers with choice, and as competitive suppliers we want the state’s consumers to be wholly satisfied with their shopping experience. RESA member companies desire a robust and sustainable retail electricity marketplace where we continue to offer innovative products. "

ADVERTISEMENT
NEW Jobs on RetailEnergyJobs.com:
• NEW! -- Door to Door Sales Team Manager -- Retail Supplier
• NEW! -- Gas Scheduler -- Retail Supplier
• NEW! -- Power and Natural Gas Business Development Manager -- Retail Supplier
• NEW! -- Sales Channel Manager -- Retail Supplier
• NEW! -- Billing Manager -- Retail Supplier -- Houston
• NEW! -- Account Associate / Account Manager -- Retail Supplier
• NEW! -- Director of Commercial Sales -- Retail Supplier -- Houston
• NEW! -- VP, Business Development -- Retail Supplier
• NEW! -- Operations Manager -- Retail Provider -- Houston
• NEW! -- Channel Sales Manager -- Retail Provider
• NEW! -- Energy Sales Analyst -- Retail Provider -- DFW
• NEW! -- Renewable Energy Compliance Analyst
• NEW! -- Retail Energy Analyst -- Retail Provider -- Houston
• NEW! -- Sales Support Specialist -- Retail Supplier
• NEW! -- Director of Channel Sales, Mass Markets -- Retail Provider
• NEW! -- Sales Operations Director -- Retail Provider