PUC To Review Rules Governing Customer Complaints Against Retail Suppliers
August 16, 2018 Email This Story Copyright 2010-17 EnergyChoiceMatters.com
Reporting by Paul Ring • email@example.com
The following story is brought free of charge to readers byEC Infosystems, the exclusive EDI provider of EnergyChoiceMatters.com
Consistent with its obligation to routinely review its rules every five years, the Public Utilities Commission of Ohio has opened a review of the rules at Ohio Adm.Code Chapter 4901:1-26, Dispute Resolution
Chapter 4901:1-26 addresses alternative dispute resolution procedures that are available for pending formal complaints between nonmercantile, nonresidential customers, on the one hand, and electric utilities, electric service companies (retail suppliers), electric cooperatives, or governmental aggregators, on the other hand.
To start the review process, PUCO will hold a workshop on August 27, 2018