Energy Choice
                            

Matters

Archive

Daily Email

Events

 

 

 

About/Contact

Search

Pa. PUC Proposes To Continue Five Day "Waiting Period" For Gas Customer Switches

Says Will "Soon" Propose Regulatory Changes To Accelerate Switching Process


October 25, 2018

Email This Story
Copyright 2010-17 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

The following story is brought free of charge to readers by EC Infosystems, the exclusive EDI provider of EnergyChoiceMatters.com

The Pennsylvania PUC issued a tentative order that would continue the five-day waiting period when a customer chooses a natural gas supplier (NGS) or returns to natural gas distribution company (NGDC) service and would, therefore, maintain the waiver of the Commission’s regulations at 52 Pa. Code §§ 59.93(2) (relating to customer contacts with NGSs) and 59.94 (relating to time frames for switching), to the extent necessary to maintain the five-day waiting period

The tentative order would continue the waivers for 3 years through the end of October 2021

Current regulations require a 10-day waiting period, but the PUC previously granted waivers to shorten the period to 5 days. Such prior waivers were to sunset today

"While the Guidelines Final Order provided a sunset date of October 25, 2018 for the interim guidelines, we believe that another extension of these guidelines during the pendency of the NGS switching rulemaking is warranted. This Commission stresses the need to move forward in improving switching timeframes and notes that reverting from the five-day timeframe to the ten-day period outlined in our current regulations would be counterproductive, confusing and lead to renewed customer frustration with the natural gas supply market," the PUC said

The PUC noted that, in a rulemaking proceeding, it is considering regulations to address the process for transferring a customer’s account from a service of last resort (SOLR) provider to a competitive natural gas supplier (NGS or supplier), from one supplier to another supplier and from a supplier to SOLR service.

The PUC said in its tentative order that, as a result of such rulemaking process, "the Commission will soon be proposing regulatory changes intended to accelerate this process while preserving safeguards to prevent the unauthorized switching of a customer’s account, also known as 'slamming,'"

Given the pending rulemaking, "we propose a continuation of the waivers of 52 Pa. Code §§ 59.93(2) and 59.94, to the extent necessary, to continue the five-day waiting period for an additional three years through October 25, 2021. The Commission believes it is appropriate to maintain these interim guidelines while the NGS switching rulemaking proceeds and that this timeframe will allow the Commission to complete the rulemaking that will revise our regulations at 52 Pa. Code §§ 59.91-59.99."

Docket I-2013-2381742

ADVERTISEMENT
NEW Jobs on RetailEnergyJobs.com:
NEW! -- Sales Director -- Houston
NEW! -- Director of Sales
NEW! -- Energy Sales Representative
NEW! -- Manager Business Field Sales -- Retail Energy
NEW! -- Senior Energy Consultant
NEW! -- Supply Analyst -- Retail Supplier
NEW! -- Controller -- Retail Supplier -- Houston
NEW! -- Outside Sales Executive -- Retail Energy
NEW! -- Channel Sales Manager -- Retail Supplier
NEW! -- Sr Analyst, Supply and Pricing -- Retail Supplier -- Houston
NEW! -- Customer Retention Analyst -- Retail Supplier -- Houston
NEW! -- Energy Market Analyst - Pricing & Trading
NEW! -- Manager, Power Supply -- Retail Supplier
NEW! -- Renewable Energy Sales Representative -- Retail Supplier

Email This Story

HOME

Copyright 2010-16 Energy Choice Matters.  If you wish to share this story, please email or post the website link; unauthorized copying, retransmission, or republication prohibited.

 

Archive

Daily Email

Events

 

 

 

About/Contact

Search