Pa. PUC Set To Issue For Public Comment Settlement With Retail Supplier
April 11, 2019 Email This Story Copyright 2010-19 EnergyChoiceMatters.com
Reporting by Paul Ring • email@example.com
The following story is brought free of charge to readers byEC Infosystems, the exclusive EDI provider of EnergyChoiceMatters.com
The Pennsylvania PUC at its meeting this morning is scheduled to consider an order that would issue for public comment a proposed settlement agreement between Vista Energy Marketing, L.P. and the PUC's Bureau of Investigation and Enforcement (I&E), under which Vista would pay $4,000 to resolve four alleged instances of slamming
The matter was opened as a result of the PUC's Bureau of Consumer Services (BCS) receipt of six allegations from customers that their electric generation service had been switched to Vista without the customers’ authorization
In each complaint, once Vista became aware of the mistaken enrollments, it took immediate corrective action, including cancelling the complainants’ enrollment with Vista, ensuring that no charges were assessed to the complainants, including crediting or re-rating the customer as necessary, and punishing the agents accordingly.