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PUC Finds Utility Violated Supplier Tariff, But Denies Restitution
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The Public Utilities Commission of Ohio found Duke Energy Ohio violated its certified supplier tariff by failing to provide accurate hourly load data to PJM, but denied a request from Direct Energy Business for restitution as a result of such failure
As previously reported, Direct Energy Business had filed a complaint against Duke Energy Ohio alleging that, from January 2013, to July 2013, Duke provided PJM with erroneous metering data related to Direct's customer SunCoke Energy, Inc., causing PJM to overcharge Direct. The error resulted from SunCoke's transition from default service to competitive supply, at which point Duke ceased providing a manual net calculation of SunCoke's bill, which is required because SunCoke both uses and produces energy. This resulted in an overstatement of usage
Due to the passage of time, some of the charges could not be resettled at PJM once identified. Direct alleged that the amount it was overcharged due to the error that could not be resettled was $1.6 million
In response to the complaint, Duke averred that, while the manual calculation to compute the net usage was not completed, the meters functioned properly. Further, Duke maintained that Direct had the opportunity to review all data from Duke before it was submitted to PJM, but Direct voluntarily waived that right and thus assumed the risk
In an order, PUCO found that Duke violated the supplier tariff due to its failure to provide accurate load data
PUCO stated, "The Supplier Tariff, in Section 14.1, requires Duke, as the MDMA [Metered Data Management Agent], to supply hourly
load data to PJM in accordance with the OATT. It is not disputed that once SunCoke
began receiving services from Direct, Duke ceased providing the necessary calculation in
order to provide a true reading of usage to PJM (Duke Ex. 8 at 12-13; Direct Ex. 2 at 12).
Once Direct identified that the usage calculations were likely incorrect, the parties
appeared to work together to identify the cause of the miscalculation and to remedy the
situation. PJM's Resettlement B process corrected the calculations from March 2013 onward. However, the initial miscalculations from January and February 2013 remain
unresolved, despite Duke's attempt to initiate the Resettlement C process on Direct's
behalf. (Duke Ex. 8 at 11-14; Direct Ex. 2 at 13.) While it appears Duke made a good faith
effort to correct the issues, it is agreed that the meter readings Duke provided to PJM were
inaccurate. As the Supplier Tariff explicitly says, Duke is to 'supply hourly load data' to
PJM, it is evident that Duke failed in this regard."
"Duke's argument that its meter readings
were technically accurate and its meters were properly working is unpersuasive. While
the outgoing meter readings may have been accurate, Duke was aware that additional
steps were necessary in order to provide a true calculation of SunCoke's usage, as the
Company was completing those calculations when it was the generation provider (Duke
Ex. 8 at 5). Therefore, the Commission finds Duke did not fulfill its duties as the MDMA
and violated the Supplier Tariff," PUCO said
"We further find that Duke's violation of the Supplier Tariff, in this situation,
constitutes noncompliance with R.C. 4905.22 and 4905.26. R.C. 4905.22, in sum, requires
utilities to provide adequate service that is just and reasonable. R.C. 4905.26 similarly
allows complaints for service that is in any way inadequate, unjust or unreasonable. Here,
we determine that Duke's service was inadequate. As discussed, Duke's failure to provide
accurate usage data violated the Supplier Tariff. A violation of the Supplier Tariff does not
automatically demonstrate inadequate service, but it is indicative. In this situation,
however, Duke was aware, prior to Direct's involvement, that in order to properly
calculate SunCoke's usage, additional steps were necessary. While the calculation of
SunCoke's usage is complex and perhaps atypical, Duke understood what was necessary
and was capable of doing the calculation. Moreover, Duke was properly calculating
SunCoke's usage up until Direct began providing generation. Duke Ex. 8 at 5. Although
Duke was no longer the generation supplier, in its role as the MDMA for Direct, the
Company maintained the obligation to properly ascertain SunCoke's usage and pass that
data on to PJM. Accordingly, we determine that Duke's service was inadequate and in
violation of R.C. 4905.22 and 4905.26," PUCO said
However, PUCO denied Direct's request for restitution.
"While the Commission finds Direct's complaint against Duke valid, we deny
Direct's request for monetary damages. It is well established that the Commission lacks
authority to award monetary damages to a complainant. Direct's request for damages
pursuant to R.C. 4928.16 is misplaced. While R.C. 4928.16(B)(2) permits the Commission
to award restitution in limited circumstances, they do not apply here. Under R.C. 4928.16,
such a remedy is only applicable for violations of R.C. sections 4928.01 to 4928.15. Direct
filed a complaint pursuant to R.C. 4905.26, and thereafter, specifically only alleged
violations of R.C. 4905.22,4905.30, and 4905.32 (Direct Br, at 8). Further, our findings are
limited to R.C. 4905.22 and 4905.26. Accordingly, the Commission lacks jurisdiction to
award monetary relief," PUCO said
While Direct, earlier in the complaint process, had initially asked the Commission to order Duke to require all other suppliers affected by Duke’s failure to provide accurate information to PJM to consent to resettlement of the January and February 2013 invoices, Direct dropped this requested relief, and only sought restitution. This, the Commission did not opine on the issue of ordering other retail suppliers to agree to resettlement (which is an issue in at least one other pending case)
Also of note is that PUCO, consistent with prior precedent, confirmed that hold-harmless language in Duke's tariff is not enforceable, despite being a PUCO-approved tariff
PUCO previously adopted a rule stating, "No tariff of an electric utility shall incorporate exculpatory clauses that
purport to limit or eliminate liability on the part of the electric utility to its
customers or others as a result of its own negligence when providing a
regulated service."
"In enacting this rule, the Commission stated the rule 'codifies the Commission's
longstanding policy and previous Supreme Court decisions that have held that a public
utility cannot, through the use of an exculpatory clause, limit its liability for damages
resulting from its own negligence when providing a required service.' We went on,
explaining that the rule 'furthers the practice of the Commission in determining that
exculpatory clauses included in tariffs for regulated services are neither binding nor
relevant in Commission proceedings.' ... Thus, the rule is
explicit that such language in unenforceable, regardless of whether the Commission
approved the tariff as a whole. Here, Duke is the designated MDMA and certified
suppliers have no choice but to accept the accompanying services. Thus, it would be
against public policy to hold Duke harmless for all actions taken while serving as the
MDMA. Accordingly, we find the hold-harmless language in the Supplier Tariff does not
exempt Duke from providing adequate service in its role as the MDMA," PUCO said
Case No. 14-1277-EL-CSS
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Supplier Had Earlier Dropped Request For PUC Order Compelling Other Retail Suppliers To Agree To Resettlement
April 11, 2019
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Reporting by Paul Ring • ring@energychoicematters.com
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