Retail Supplier Raises Minimum Credit Threshold For Customers

May 17, 2019

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Copyright 2010-19 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

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During an earnings call, in discussing reduced bad debt expense in the fourth fiscal quarter of 2019, Just Energy executives said that the company has taken actions to align credit scores in the proper channels to be at the optimal value

Specifically, Just Energy Chief Executive Officer Patrick McCullough made the following comments.

"In late January, we made a decision as a leadership team to raise the minimum credit threshold from near 500, which we would manage with deposits and other assurances to ensure that we're not taking on a credit problem, but we moved that minimum from 500 to 600 or 650 depending which product and which market you're going to ask us about. So we are already seeing the benefit of that from a bad debt perspective," McCullough said

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