Texas Retail Provider Asks That Brokers Be Required To Disclose All Websites Where Services Offered
October 2, 2019 Email This Story Copyright 2010-19 EnergyChoiceMatters.com
Reporting by Paul Ring • email@example.com
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In comments filed with the Texas PUC on a strawman rule to adopt regulations for electric brokers, Young Energy, LLC recommended that brokers, "be required to disclose the websites through which they advertise or describe electric services."
"Young Energy strongly believes that the proposed new rules and registration form should
require a registering broker to list all websites where either the brokers' services or the services of
REPs are described and to update such list as it creates or uses new websites. This is consistent
with the proposed requirements that the registering brokers provide contact information.
Additionally, the proposed rule would require several restrictions on the content of a broker's site,
such as the inclusion of an Electricity Facts Label, Terms of Service, and Your Rights as a
Consumer Disclosure. This rule cannot be enforced by the PUC if brokers are not required to
disclose a list of websites subject to the rule. Further, disclosure of the list of websites may allow
REPs to 'enforce' the rule themselves by enabling them to better monitor the actions and
statements of brokers who describe the REPs' services or offerings," Young Energy said
Young Energy further proposed that, "brokers be required to disclose the relationship
with their agents."
"Brokers should be required to disclose whether their agents and representatives are their
own employees or are contracted or subcontracted from other brokers or from other third parties.
If the broker does use agents and representatives contracted or subcontracted from other brokers,
the registered broker should disclose from which brokers the agents are obtained. These
disclosures will allow REPs to know the sources from which brokers obtain their agents or
representatives who will be dealing with potential or existing customers and to evaluate the risks
of doing business with particular brokers accordingly," Young Energy said