PUC Approves Utility's New Bill Format For Consolidated Bills, Rejects Shadow Billing Of Default Service
December 19, 2019 Email This Story Copyright 2010-19 EnergyChoiceMatters.com
Reporting by Paul Ring • firstname.lastname@example.org
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The Public Utilities Commission of Ohio has approved a new bill format filed by Duke Energy Ohio, including for utility consolidated bills
As previously reported, Duke Energy Ohio originally filed to modify the Price to Compare language on electricity bills under the format changes. However, in an amended proposal, Duke withdrew any changes to the PTC language, and Duke said that it would continue to use the PTC statement it currently utilizes on customer bills.
Duke's amendment rendered concerns about the PTC language raised by IGS Energy, "moot," PUCO said in approving Duke's new bill format
The Ohio Consumers Counsel had proposed that the PTC information be moved to the front of the bill for customers receiving the "detailed" bill option. Currently, the PTC info appears next to a "billing details" section listing a line item of charges on page 3 of the detailed bill.
PUCO rejected OCC's proposal regarding the placement of the PTC statement
"[T]he Commission believes, and as Duke points out, it is logical to
keep the PTC statement next to relevant content on the bill to ensure it is not overlooked," PUCO said
In response to another OCC concern, PUCO noted that, "Duke has also agreed to remove the reference to disconnection for failure to pay competitive
OCC also sought to require that a comparison of shadow-billed default service costs and a customer's competitive retail supply rate be included on Duke's utility consolidated bills.
PUCO rejected OCC's proposal.
PUCO noted that, for natural gas, "With respect to OCC’s concerns about GCR pricing and
shadow billing information being displayed on the bills of shopping customers, OCC itself
recognizes that billing system changes are required before such information can be provided
on a bill. OCC’s recommendations on these issues are premature at this point."