Direct Energy Officially Launches New Energy Shopping Concierge Service Bounce Energy

August 26, 2020

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Copyright 2010-20 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

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Direct Energy said that it has launched Bounce Energy (Bounce), "a new residential energy advisory and concierge service that helps customers save money by finding and switching them to a better priced electricity and natural gas plan."

Direct Energy's forthcoming launch of a new retail energy broker and shopping service under the Bounce brand had been exclusively first reported by EnergyChoiceMatters.com in June (see story here)

"Now available for Philadelphia residents in PECO territory [sic], Bounce’s energy experts evaluate all available energy plans from more than 130 energy providers and will switch customers to a better plan so customers save money," Bounce said

"Customers get concierge service for their energy needs for $9.99 a month and will continue to pay their electricity bills to the local utility," Bounce said

Bruce Stewart serves as President of Bounce Energy and Direct Energy.

"With more people living and working from their homes, residential energy consumption is up, which can lead to higher electricity bills. Bounce Energy was created to make sure that customers benefit from the competitive market, with a reliable service that customers’ can count on to manage the extra work of researching and reviewing plans. We’re making it easy for customers to Bounce from their current plan to a better price when one becomes available -- and avoid missing out on the benefits of competition," Stewart said

"Bounce acts as an advocate for customers and will evaluate customer’s unique energy needs, manage their account, and will switch customers to new providers when there is an opportunity to save money," the company said

"Bounce is affiliated with Direct Energy, however Bounce operates independently of this affiliation and will only switch you to Direct Energy if it has the most competitive market price," Bounce said

As previously reported, NRG has executed an agreement to acquire the North American business of Centrica, which is pending regulatory approvals. NRG's proposed acquisition includes Bounce Energy

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