Texas Retail Provider Announces Collaboration With University Of Texas To Research Use Of Machine Learning & AI, "To Enhance The Buying Process And Customer Experience," In Texas Retail Market

September 2, 2020

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Reporting by Paul Ring • ring@energychoicematters.com

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Texas retail electric provider Chariot Energy, an affiliate of 174 Power Global, today announced a collaboration with The University of Texas at Austin, "to research the use of machine learning and artificial intelligence to enhance the buying process and customer experience for Texans in the market for retail electricity."

"It’s incredibly important to bring technology to the forefront of the highly competitive deregulated energy industry to better understand consumer buying behavior, which gives us the opportunity to tailor products and better serve customers based on their individual needs. This opportunity supports our team’s effort in improving the overall experience for our customers, starting when they first hear about Chariot Energy," said Chariot Energy President and CEO, Henry Yun, PhD.

As part of the collaboration, Chariot Energy has provided a cash donation of $100,000 to the University’s Department of Electrical and Computer Engineering. Electrical and computer science engineering students also benefit from the collaboration, gaining hands-on experience with various research initiatives throughout the process, the company said

"As a customer-centric energy retailer, Chariot Energy is focused on continuing to bring better and more innovative products and services to its growing customer base since its inception in June 2019. The company remains committed to providing 100% renewable energy in its plans at prices competitive to traditional sources of energy, while maintaining its leadership position in the retail electricity marketplace," Chariot Energy said

"In collaboration with its affiliate companies, Chariot Energy brings competitive prices to the market by leveraging its value chain from the manufacturing of the solar modules and development of utility scale solar plants to the delivery of renewable power to homes and businesses," Chariot Energy said

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