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Regulator Approves Settlement Under Which Retail Supplier Will Exit State's Market, Drop Customers To Default Service, Pay $500,000
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The Connecticut PURA approved without modification a settlement between PURA Enforcement Staff and Clearview Electric, Inc. under which Clearview will pay $500,000 and return its Connecticut customers to default service, as more fully described in our original story on the settlement
EnergyChoiceMatters.com was the first to report on the settlement, under which Clearview also agrees to voluntarily withdraw from the Connecticut electric supplier market for six (6) years
At the time the settlement was filed, Clearview provided the following statement concerning the matter:
"Clearview disagrees with the allegations that the EOE made in its Notice of Violation. However, rather than continue a protracted hearing process that would not benefit the ratepayers of Connecticut or the company, Clearview agreed to settle this matter amicably. Clearview regrets that it now joins the ranks of other energy suppliers that have left the Connecticut market over the past few years."
--- Statement from Clearview (from 11/8/21)
See our original story below for full details on the settlement
Original Story (11/8/21)
Clearview Electric, Inc. would pay $500,000 and return its Connecticut customers to default service under a settlement agreement with the Connecticut PURA's Office of Education, Outreach, and Enforcement (EOE), Connecticut Office of Consumer
Counsel, and the Connecticut Attorney General to resolve a Notice of Violation (NOV).
Clearview provided the following statement concerning the matter:
"Clearview disagrees with the allegations that the EOE made in its Notice of Violation. However, rather than continue a protracted hearing process that would not benefit the ratepayers of Connecticut or the company, Clearview agreed to settle this matter amicably. Clearview regrets that it now joins the ranks of other energy suppliers that have left the Connecticut market over the past few years."
--- Statement from Clearview
Among other things, EOE had alleged in the NOV that during TPVs for Clearview enrollments, the TPV agent reads the customer's name key, address, and phone number to the customer. Staff also alleged various violations relating to the information required to appear on, or related to, bills. See a full discussion of the alleged violations in our prior story here
Under the settlement, Clearview specifically agrees to pay the amount of five
hundred thousand dollars ($500,000) to the electric distribution companies (Eversource
Energy and The United Illuminating Company) indicated as a donation to reduce hardship arrearages.
The settlement provides that, upon approval of the settlement, Clearview shall immediately voluntarily withdraw from the Connecticut electric supplier
market for six (6) years. As a result, Clearview will return its current Connecticut customers to default service
Under the settlement, Clearview will reimburse all customers enrolled through the TPVs
indicated in a discovery response the difference between what they paid Clearview and
the applicable standard service rate for the length of the enrollment with Clearview
The settlement provides that, "This Settlement Agreement does not represent an admission or concession by
Clearview as to the claims, or facts or circumstances surrounding the claims, or proper
disposition of any issue related to the NOV or this Settlement Agreement."
Docket No. 07-08-17
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November 17, 2021
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Copyright 2010-21 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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