Retail Supplier To Exit State's Market, Pay Forfeiture Under Settlement With PUC Staff
April 6, 2022 Email This Story Copyright 2010-21 EnergyChoiceMatters.com
Reporting by Paul Ring • email@example.com
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LLC (Switch) and the Staff of the Public Utilities Commission of Ohio
(Staff) have entered into a stipulation under which, among other things, Switch would exit the Ohio market and pay a $25,000 forfeiture
The stipulation would resolve all of Switch’s alleged violations identified by the Staff.
On December 9, 2021, Staff had sent a letter of Probable
Noncompliance regarding the acts and practices of Switch identified therein. The letter of probable
noncompliance was not appended to the settlement nor, as of publication time, has it been filed publicly as a separate filing
EnergyChoiceMatters.com had exclusively reported last summer that Staff had recommended denial of the renewal of Switch's retail electric supplier license in Ohio
In such August recommendation, Staff had alleged various marketing violations and further specifically alleged, "Switch is ... under current investigation by the Ohio Staff for marketing violations and submitting falsified or altered recordings to Staff in response to an investigation into a Commission call center complaint."
Staff had alleged that Switch engaged in, "[a] misleading enrollment and submitting an altered TPV recording to Staff in response to Staff’s investigation of a consumer complaint[.]"
In a November 2021 statement concerning the default at PJM, Switch had said, "As an award-winning retail electric provider Switch has saved our customers money on their commodity purchases. We are pivoting to a more customer-centric business model where we can deliver even greater value. Our strategic reset involves exiting the regulated retail energy provider market."
Under the stipulation, Switch’s current owners agree not to operate as an owner, officer,
director, or partner for another retail electric or gas company in Ohio
for five years