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ComEd Provides Roadmap To Bringing "Trust And
Security" To Customer Energy Choices
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As part of a "2030 Roadmap for Equitable Transition to Cleaner Energy", Commonwealth Edison said that its vision is to, "enabl[e]
our customers to make carbon-free energy choices
simply, easily and intuitively, bringing trust and
security into low-carbon energy transactions".
"We will be a trusted and dependable resource for customers
interested in cleaner energy solutions across all of our communities," ComEd said
ComEd said that it will, "help customers develop energy plans, connect to other
service providers, and understand their options on how they
receive service, access and finance carbon-free energy, and pay
for services."
"We will help our customers identify energy improvements and
solutions that meet their needs, empowering them to connect
to cleaner-energy solutions and making the process simpler and
smoother, from the moment of first exploration to decision and
installation," ComEd said
"We will expand a trusted energy marketplace
that provides customers with information on products and services,
such as rooftop solar installers, EV charging installations and energy
savings programs," ComEd said
ComEd will, "help[] customers manage their energy usage and adopt
new cleaner-energy technologies, including personalized
product offerings, rate- and energy-efficiency program
comparison tools and EV toolkits," the company said
"There will be an intuitive path for customers to use clean-energy products and services, just like
consumers do now when buying homes, cars and travel. While digital options are critical for a
growing number of customers, we will also strive to make options available to those who prefer
person-to-person and mail interactions," ComEd said
ComEd has set a 2030 target of safely and reliably integrating distributed clean energy resources serving approximately 400,000 customers.
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Will Provide "Personalized Product Offerings", Rate Comparison Tools
Will Help Customers "Connect To Other Service Providers"
January 10, 2023
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Copyright 2010-21 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com
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