Retail Supplier Enters Settlement In Investigation Proceeding

October 5, 2023

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Copyright 2010-23 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

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Based on a review of public filings made on October 5, EnergyChoiceMatters.com notes that Realgy, LLC d/b/a Realgy Energy Services ('Realgy' or the 'Company') has entered into what is described as an unopposed settlement agreement with Staff of the Illinois Commerce Commission concerning an investigation into whether Realgy was permitted to assess a 'Real Time Settlement' or 'RTS' charge to customers under the terms and conditions of the contracts entered into by the respective customers

Realgy entered into the Settlement Agreement without admission of fault, or any criminal, civil, or other liability.

The Citizens Utility Board (CUB) does not oppose the settlement

The entirety of a Settlement Agreement and Release filed by the parties today, as well as a draft order, were filed on a confidential basis, under seal

As background, on April 15, 2021, the Illinois Commerce Commission ('Commission') had issued an order initiating the proceeding ('Initiating Order'), as recommended in a Staff Report to the Commission, and directed Staff to investigate whether Realgy was permitted to assess a 'Real Time Settlement' or 'RTS' charge to its Illinois ARES and AGS customers under the terms and conditions of the contracts entered into by the respective customers, and, if the charges are valid, to investigate the sales, solicitation and marketing practices, policies, and procedures related to those contracts, and further authorized Staff to investigate Realgy’s call center operations

On March 14, 2022, Staff had filed a Verified Charging Document in which it alleged that the additional RTS charge assessed to Realgy’s ARES and AGS customers was not allowable, and alleged that Realgy committed various significant violations of rules and statutes governing the marketing and sales practices of ARES and AGS, including Section 16-115 and Section 19-115 of the Act; Section 2DDD of the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505/2DDD; 83 Ill. Adm. Code 410; 83 Ill. Adm. Code 412; and 83 Ill. Adm. Code 501.

In researching this matter, ECM has learned that Realgy Energy Services is an investment banking client of Ochsner Interests, Inc.

Docket 21-0364

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