Episode #27 The Energy Insider Podcast: Differentiation & Customer Friendliness Through Technology with Jeffrey Levin, Founder & CEO, Great American Gas & Electric

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The Energy Insider podcast recently released Episode #27, featuring Jeffrey Levin, Founder & CEO, Great American Gas & Electric, and hosted by Jack Doueck of the Energy Marketing Conference.

Everyone talks about “customer experience” in retail energy. Very few actually build it.

In this episode, Jack Doueck sits down with Jeffrey Levin, a 30-year industry veteran who has operated inside global giants and built his own platform from scratch -- scaling Great American Gas & Electric (GAGE) into a multi-state commercial supplier before its sale to 61C Commodities.

This conversation pulls back the curtain on what real differentiation looks like in a market where most players are still competing on price alone.

This episode challenges a hard truth: If your only differentiator is price, you don’t have a strategy -- you have a race to the bottom. The companies that win in today’s market are the ones building technology, speed, and trust into every customer interaction. If you’re serious about competing (and surviving) in retail energy, this is a must-listen.

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See the full archive of The Energy Insider podcast, with 26 more podcasts with industry executives and thought leaders, here