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PUC Orders Utilities To Provide Retail Supplier Rate, Customer Data To Public Advocate

August 12, 2025

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Copyright 2025 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

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As a result of recent legislation, the Maine PUC ordered Central Maine Power Company (CMP) and Versant Power (Versant) to share certain competitive electricity provider (CEP) rate and customer data with the state's Office of the Public Advocate (OPA)

OPA shall receive, by zip code:

• The name of each CEP operating in that zip code,

• the total number of residential accounts billed for that supplier at each supply rate offered by that supplier,

• the total kWh billed at each rate for supply,

• the total non-usage-based monthly fees (e.g. monthly service fees) if any, charged by the supplier (associated with each rate), and

• the total amount billed for supply on behalf of the CEP, including usage-based and non-usage-based supply charges, but not delivery or transmission charges

Additionally, the EDCs will report to OPA the number of all residential customers who subscribe to standard offer service (that is, customers who do not receive service from a retail supplier) in each zip code.

Additional CEP data will be provided by the EDCs to OPA related to customers receiving low-income assistance

This additional data will include:

• The name of each CEP operating in that zip code,

• the total number of residential accounts enrolled in the low income assistance program billed for that supplier at each supply rate offered by that supplier,

• the total kWh billed for each rate for supply, the total non-usage-based monthly fees, if any, charged by the supplier (associated with each rate), and

• the total amount billed for supply on behalf of the CEP, including usage-based and non-usage-based supply charges, but not delivery or transmission charges

Additionally, the EDCs shall provide to OPA the number of residential customers enrolled in the low income assistance program who subscribe to standard offer service (that is, customers who do not receive service from a retail supplier) in that zip code.

All of the data described above is to be provided for the months of May 2025, 2024, 2023, 2022, and 2021, and December 2024, 2023, 2022, 2021, and 2020:

The OPA states that it intends to use the information solely for the purpose of conducting studies and preparing reports regarding the rates and business practices of CEPs

The OPA states that it would aggregate customer-specific data and not disclose the identities of specific CEPs in the reports.

The PUC ordered that the CEP information provided to OPA shall be granted confidential status, and be subject to a protective order

Unless further modified, the PUC limited provision of the CEP information to: (i) PUC members, counsel, members of the Commission Staff and their consultants; and (ii) the Public Advocate, counsel for the Public Advocate, and employees and consultants of the Office of the Public Advocate

The PUC ruled that the OPA may use the CEP information solely for the authorized purpose of conducting studies and preparing reports regarding the rates and business practices of CEPs, and that OPA may not disclose the identities of specific CEPs in the reports.

The PUC dismissed, as outside the scope of the PUC's proceeding, concerns about notice raised by the Retail Energy Supply Association concerning OPA's process for collecting the CEP info, and the reporting of data

RESA had filed comments in which RESA did not object to the OPA’s request but in which RESA raised two concerns, about notice to CEPs and access to information

Citing unallocated language in the recent legislation underlying the OPA’s request, P.L. 2025, ch. 123, § 3 (emergency, effective May 29, 2025), RESA stated that the OPA has an obligation to provide notice to CEPs of an opportunity to participate in a consultation process, to make recommendations, and to comment on an anticipated report required by the recent legislation

The PUC referred RESA to OPA regarding such concerns

The PUC noted that the OPA’s anticipated study and report are not subject to Commission oversight

RESA had also stated, to provide meaningful input on the anticipated study and report, stakeholders may need access to some or all data requested by the OPA and to be filed with the PUC under protective order. RESA acknowledged that any access to the data filed as a result of the PUC's order must be made in a manner that protects the competitively sensitive nature of the data and the privacy of customers. RESA requested guidance on how to access confidential data filed under protective order with the PUC.

As noted, the PUC limited the data sharing to OPA and PUC & PUC Staff, etc

Concerning access to certain data in a manner that still protects the competitively sensitive nature of the data, the PUC directed RESA to the following provision adopted by the PUC: "Any interested person, party, or the Commission, on its own motion may challenge the characterization and designation of any documents or other information as Designated Confidential Information. This protective order may be modified upon reasonable prior notice to CMP, Versant, CEPs, and SOPs and an opportunity to be heard. Upon the entry of an order granting such a motion, the provisions and restrictions of this protective order shall cease to bind any person with respect to the documents or information that the order granting the motion expressly and clearly removes from the coverage of this protective order."

Commission Staff encouraged the parties to work cooperatively on data sharing that does not disclose the proprietary and customer-specific information filed under protective order

Docket No. 2025-00191

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