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PSC Orders That Data Showing Number Of Customers Served By Each Specific Retail Supplier, By Each Specific Billing Type, Shall Be Made Public

June 2, 2026

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Copyright 2026 EnergyChoiceMatters.com
Reporting by Paul Ring • ring@energychoicematters.com

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The Maryland PSC has ordered that the data showing the number of residential accounts served by each retail electric and natural gas supplier, broken out by service area and then by billing type, shall be made public

Currently, each Maryland utility reports the number of residential customers served by each retail supplier under dual billing, and the number of residential customers served by each retail supplier under supplier consolidated billing.

These reports, to date, have enjoyed confidential protection

The Maryland PSC today issued an order removing such confidential protection from the reports going forward

Each utility will publicly list each retail supplier and the number of residential customers served under dual billing by each specific retail supplier (not an aggregated total of all suppliers). Each utility will publicly list each retail supplier and the number of residential customers served under supplier consolidated billing by each specific retail supplier (not an aggregated total of all suppliers).

"The Commission does not find that information that provides customer counts by billing type to be proprietary, nor does disclosing billing type provide a competitive advantage," the PSC said

The PSC also said that any reporting of a supplier serving a residential customer since January 1, 2026 should be assumed to be under dual billing, as the PSC called dual billing the, "sole viable billing option," currently available for residential service

The PSC noted that SCB testing is not occurring at this time, while utility consolidated billing with purchase of receivables has been generally terminated for residential service (aside from cancels/rebills for prior receivables). While the PSC's observation concerning SCB is generally correct, a separate process, prior to the global consideration of SCB, did allow a form of SCB at Washington Gas Light, though, given other market barriers in Maryland, it is not clear if any retail supplier is actively using SCB for residential service at WGL

"The Commission believes that knowledge of the retail suppliers that offer dual billing is important for market tracking, accountability, and reporting to the Maryland General Assembly," the PSC said

The PSC also broadly ordered that most reporting required from retail suppliers under 2024's SB1 should be made public

The one exception to this general policy is that the PSC is granting confidential protection to a retail supplier's monthly reporting of the supplier's monthly volume provided to customers (in kWh or therms), under PUA §§ 7-510(g)(2)(i) and 7-604.2(e)(2)(i)

However, other retail supplier monthly price data under PUA §7-510(g) and PUA §7-604.2(e) (such as supply costs and comparison of retail supply costs to default service) shall be reported publicly, the PSC said

"This information will be informative and in the interest of protecting consumers," the PSC said

The PSC noted that this SB1 monthly price data only requires an average of retail supply costs by supplier, instead of providing each individual supply rate by specific customer

Specifically, the data currently required to be reported under SB1 by either the utilities (for UCB customers), or by retail electric and gas suppliers who serve as billing entities (for dual and SCB customers), which will now be made public, is as follows [the electric statute is quoted, retail natural gas suppliers are subject to similar provisions]:

(ii) the total supply cost charged to customers purchasing electricity from a third-party electricity supplier

(iii) the total cost that customers specified in item (ii) of this paragraph would have paid under standard offer service

(iv) the net third-party total cost compared to the net standard offer service cost

(v) the total third-party average rate

(vi) the standard offer service average rate

(vii) the difference between the total third-party average rate and the standard offer service average rate

(viii) the third-party average residential rates broken out by supplier and the variance between each of these rates and the standard offer service average rate

A prior PSC order confirmed that retail suppliers shall report this data for dual and SCB customers, clarifying that, for items referencing the "total" costs or other total data, a supplier shall report only its own data and not an aggregate total of all third-party supplier data

PC67, PC 67

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