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November 14, 2025
The Retail Energy Supply Association (RESA), CleanChoice Energy Inc., and IDT Energy, Inc. again requested that the Maryland PSC stay its 2024 order which ends grandfathered residential UCB with POR on December 31, 2025, and provides that utilities are not required to offer UCB beyond December 31…
November 5, 2025
The PUC of Ohio adopted without modification a rate case stipulation under which Dayton Power and Light (AES Ohio) will meet with retail suppliers concerning utility billing issues, including discussions of retail supplier uncollectibles resulting from the delayed issuance of EDC bills to customers…
October 28, 2025
AEP Ohio requested that the PUC of Ohio suspend the automatic approval process for AEP Ohio's proposed new bill format which, among other things, would inform residential Standard Service Offer customers that AEP Ohio is required to buy generation on behalf of SSO customers and that, "AEP Ohio…
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October 23, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that two energy supply companies, electric and natural gas supplier, Eastern Power & Gas, LLC , and Brooklyn based, Buy Energy Direct , have each successfully migrated and have gone live with VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
October 13, 2025
In comments in a PUC of Ohio periodic review of natural gas utility customer service and billing rules, the Ohio Consumers’ Counsel has proposed presenting shopping customers with shadow billing information, and has also proposed a switch block
October 10, 2025
AEP Ohio has filed with the PUC of Ohio proposed bill format changes that would include informing residential Standard Service Offer customers that AEP Ohio is required to buy generation on behalf of SSO customers and that, "AEP Ohio passes these charges through dollar-for-dollar and makes no money…
October 9, 2025
The joint Maryland utilities have filed the steps that they will take to end utility consolidated billing for residential customers effective December 31, 2025
September 26, 2025
The Joint New York Utilities said that a proposed energy-related value-added product or service (ERVAS), for which NOCO Electric, LLC and NOCO Natural Gas, LLC have sought New York PSC approval, should not be billed under utility consolidated billing, and should not be included in POR
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September 17, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that integrated distributed energy resources company, Gridwealth Energy , a full-service distributed energy resource (DER) provider, has successfully gone live with VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
September 12, 2025
CenterPoint Energy Houston Electric has provided, to Texas retail electric providers, information regarding CEHE's procedure(s) for customers who request vegetation management near electric power lines, for REPs to periodically share with customers as required under a new law
September 12, 2025
The Maryland PSC today accepted Baltimore Gas & Electric's proposal to not implement a mechanism that would have automatically rejected a switch request if the customer appears on BGE's Do Not Transfer list
September 11, 2025
The Ohio Consumers' Counsel has sought changes to the partial payment processing hierarchy for utility consolidated bills at Dayton Power & Light (AES Ohio).
September 2, 2025
Fitchburg Gas and Electric (Unitil) in Massachusetts has proposed significant increases to its Residential and Small/Regular General Service purchase of receivables discount rates, under an annual update to the rates
September 2, 2025
Pepco has recommended that the District of Columbia PSC, "consider requesting increased transparency from retail suppliers around rate offerings and pricing structures."
August 27, 2025
The Maryland PSC today accepted Potomac Edison's proposal to not implement a mechanism that would automatically reject a switch request if the customer appears on Potomac Edison's Do Not Transfer list
August 20, 2025
The Public Utilities Commission of Ohio has clarified that, in a recent rate case order, the Commission had directed Enbridge Gas Ohio (East Ohio Gas, or EOG, and f/k/a Dominion East Ohio) to consider changes to the purchase of receivables (POR) program so that ratepayers are protected from retail…
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August 13, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that David Energy , a technology-driven retail energy provider (REP) with a mission of bringing a power grid that runs on 100% clean energy to life, has gone live in Texas, New York, New Jersey, and Massachusetts with VertexOne’s VXretail and electronic data interchange (EDI) solution, VXexchange.
August 13, 2025
As part of an electric rate case settlement signed by several major parties in the proceeding, Dayton Power and Light (AES Ohio) would agree to meet with retail suppliers concerning utility billing issues, including discussions of retail supplier uncollectibles resulting from the delayed issuance of…
August 5, 2025
Columbia Gas of Pennsylvania, Inc. (Columbia) intends to enter into a Billing Agreement with Pivotal Home Solutions, LLC (Pivotal), which would allow for charges for Pivotal’s warranty service plans and products & services ("Covered Products") to be included on Columbia Gas of Pennsylvania customers…
July 29, 2025
In objections to a PUC of Ohio Staff report on Dayton Power & Light's (AES Ohio) current electric rate case, the Retail Energy Supply Association said that, "the Commission should direct that all direct financial issues tied to AES Ohio’s ACE issues should be transferred from CRES providers to AES…
July 1, 2025
Columbia Gas in Pennsylvania has informed the Pennsylvania PUC that Columbia will allow third parties, including retail natural gas suppliers, to bill non-commodity services through Columbia's utility bill in Pennsylvania (called "on-bill" billing)
June 23, 2025
Several Maryland utilities have raised cost concerns regarding implementing a system change to accomplish the automatic rejection, by the utility, of retail supplier enrollments for customers on the utility's Do Not Transfer (DNT) list
June 18, 2025
The District of Columbia PSC approved an 11% residential purchase of receivables discount rate at Pepco, as the PSC, in a separate order, also opened a generic inquiry on the future of POR (see related story today for more on the new inquiry)
June 18, 2025
The District of Columbia PSC has formally initiated, "an inquiry into the adequacy of the," purchases of receivables programs at Pepco and Washington Gas Light
June 13, 2025
The Maryland PSC issued letter orders today approving 100-200% increases in purchase of receivables discount rates at several utilities, and addressed any reconciliations after the end of residential POR in a two-step process.
