October 11, 2023
Texas Retail Provider Enters Settlement To Resolve Alleged Disconnection Violations
A Texas retail electric provider would pay…
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Enforcement, Complaints & Compliance
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October 6, 2023
Retail Supplier To Pay $150,000; Issue $400,000 In Refunds Under Settlement
Supplier To Cease Use Of eTPV For Certain Enrollments Settlement Allows Conditional Resumption Of Residential Door-to-Door Sales A retail energy supplier entered into a settlement under which…
October 5, 2023
Retail Supplier Enters Settlement In Investigation Proceeding
A retail energy supplier has…
October 4, 2023
Attorney General Files Suit Against Retail Supplier, Seeks License Revocation, Consumer Contract Rescission
Alleged Violations Include Referring To Energy Choice As "State" "Program", Even In Situations Where Supplier Does Not Say Program Designed To Save Money A state Attorney General has…
September 28, 2023
Texas REP Complaint Against TDU Regarding Failure To Execute DNP On Critical Care Customer To Proceed As Informal Resolution Fails
In a filing at the Texas PUC, a TDU…
September 26, 2023
New York PSC Extends Deadline For Return Of ESCO's Customers To Default Service, Pending Appeal
The Secretary of the New York PSC has granted…
September 25, 2023
Texas QSE To Pay $125,000 Under Settlement With PUC Staff
A QSE would pay $125,000 under a settlement with…
September 21, 2023
PUC Revokes Licenses Of Retail Supplier, Brokers; More Proposed To Be Revoked
The Pennsylvania PUC on September 20 issued a final order to…
September 18, 2023
ESCO Recently Moved Customers To Another Retail Supplier
PSC Revokes ESCO's Eligibility
The New York PSC revoked the eligibility of…
September 15, 2023
Texas PUC Dismisses One Of The Last Remaining Post-Uri Complaints Against Texas REP, Which Had Potential Precedential Impacts
The Texas PUC dismissed, without prejudice, a…
September 15, 2023
New York PSC Revokes ESCO's Eligibility
The New York PSC revoked…
September 15, 2023
ESCO Raises Questions Concerning If New York DPS Staff's Position Is That Audio Recordings May Not Be Relied Upon For Enrollments
PSC Issues Further Show Cause Order To ESCO
The New York PSC directed…
September 5, 2023
Retail Supplier To Pay $160,000 Forfeiture Under Settlement
A retail energy supplier would agree to a civil forfeiture in the amount of $160,000 under a settlement with…
August 23, 2023
PUC Increases Fine (To $122,000) On Retail Supplier From Lower Amount In Settlement With Staff
The PUC of Ohio has modified a settlement between SmartEnergy Holdings, LLC (SmartEnergy or the "Company") and PUCO Staff under which SmartEnergy had agreed to a forfeiture of $85,000
August 18, 2023
New York PSC Affirms Order Requiring ESCO To Drop Customers To Default Service
The New York PSC issued an order on rehearing concerning the ESCO eligibility of SunSea Energy, LLC, in which the PSC affirmed its prior order that SunSea's re-application for ESCO eligibility is denied and SunSea's customers must be returned to default service. The PSC did grant limited rehearing…
August 18, 2023
New York PSC Issues Show Cause Order To ESCO, Alleging Provision Of Non-Compliant Products To Mass Market Customers
The New York PSC directed Atlantic Energy LLC to show cause why its eligibility to act as an Energy Services Company (ESCO) in New York State should not be revoked or, alternatively, why other consequences as set forth in the Commissions UBP should not be imposed, for the alleged provision of…
August 11, 2023
Texas Retail Provider To Pay $300,000 Under Settlement With PUC Staff
Ambit Texas, LLC would pay $300,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 TAC § 25.483(j), related to disconnection of service.
August 3, 2023
Retail Supplier Enters $220,000 Settlement With PUC Staff, Will Return Subset Of Customers To Default Service
XOOM Energy Ohio, LLC (XOOM) has agreed to a forfeiture of $120,000 and would return certain subsets of customers to default service under a stipulation with Staff of the Public Utilities Commission of Ohio to resolve alleged violations raised in prior Staff reports, including alleged slamming
August 3, 2023
Attorney General Issues Demand Letter To Retail Supplier
In a 10-Q for the quarter ending June 30, 2023, Via Renewables, Inc. made the following disclosure:
August 1, 2023
ALJ Recommends Dismissing One Of The Last Remaining Post-Uri Complaints Against Texas REP, Which Had Potential Precedential Impacts
A Texas ALJ has recommended dismissing, without prejudice, a post-Uri complaint filed by 13111 Westheimer, LLC (an office building) against MidAmerican Energy Services, LLC for the complainant's failure to prosecute the case (docket 52969)
July 28, 2023
Updated: Texas QSE To Pay $130,000 Under Settlement With PUC Staff
MP2 Energy provided the following statement concerning the matter:
July 27, 2023
New York DPS to Install Independent Monitor to Examine Billing System at Utility
The New York State Department of Public Service (DPS) today announced that Central Hudson Gas & Electric Corporation (Central Hudson) has agreed to pay for an independent monitor to verify system and operational improvements to correct billing system errors, and to accelerate its plans to perform…
July 24, 2023
PUC Suspends Retail Supplier's License
The Pennsylvania PUC has suspended the electric generation supplier license of Planet Energy (Pennsylvania) Corporation
July 21, 2023
Regulator's Staff Seeks Notice Of Violation Against Retail Supplier
The Office of Education, Outreach, and Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority (PURA) requested that PURA issue a Notice of Violation and Assessment of Civil Penalty (NOV) against Mega Energy of New England, LLC ("Mega"), as EOE alleged that Mega has not provided…
July 20, 2023
Texas PUC Staff Reports 40% Of Power Generation Companies & Self-Generators Have Not Filed Required Compliance Update
Staff of the Texas PUC reported that, as of July 12, 2023, 39% of existing power generation companies (PGCs) and self-generators registered with the Commission have not filed a compliance update form which is required to be filed as a result of a recent rulemaking order in Project No. 52796