HomeNews By CategoryEnforcement, Complaints & Compliance
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
November 16, 2022
Alleges Municipal Aggregations Failing To Maintain Current Pricing On Their Websites
Regulator Says Statutory Mandate For Program Reliability Includes Assurances That Program Will Operate Without Interruption & That Municipality Has Necessary Technical Expertise
November 11, 2022
The New Hampshire PUC dismissed, without prejudice, a petition for a, "Determination of Whether New Hampshire Residential Customers Benefited From Electricity Deregulation."
November 3, 2022
Staff Warns Of Business Model That May Be Taking Root
The Texas Public Utility Commission opened a formal investigation of Texas Excel Property Management Corporation (Texas Excel) for possible violations of PURA and Commission rules, arising from allegations from the PUC's Division of Compliance and Enforcement (DICE), which had sought such an…
October 28, 2022
The State of New York Supreme Court, Appellate Division, Third Judicial Department, has affirmed a decision from the Supreme Court, Albany County, which had found that the New York PSC's authorized oversight of ESCOs necessarily means that the PSC is authorized to interpret ESCO contractual…
October 27, 2022
The Pennsylvania PUC has issued for public comment a previously reported settlement between National Gas & Electric, LLC (NG&E or the Company) and the Bureau of Investigation and Enforcement (I&E) of the Pennsylvania PUC to resolve alleged instances of overbilling and slamming
October 14, 2022
Revokes Eligibility Of Separate ESCO, As ESCO Drops Customers To Utility Supply
The New York PSC issued an order to show cause to Premier Empire Energy, LLC (Premier), directing that Premier show why its ESCO eligibility should not be revoked, as the PSC alleged that Premier failed to comply with the Commission’s orders implementing the Clean Energy Standard.
October 14, 2022
REP Voluntarily Relinquishes Certificate
Axon Power & Gas, LLC would, among other terms, agree to voluntarily relinquish its Option 1 Texas retail electric provider certificate under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations related to defaults with the TDUs and ERCOT
October 13, 2022
Staff Found T&Cs Did Not Constitute Required "Contract"
In an appeal to the Maryland PSC of a decision from the Maryland PSC's Consumer Affairs Division (CAD), Stream Energy Maryland, LLC alleged that, "CAD continues to produce more and more convoluted interpretations of Commission regulations in an attempt to incorrectly invalidate supplier contracts."
October 12, 2022
Dynegy Marketing and Trade, LLC moved to voluntarily dismiss, without prejudice, its previously filed complaint against the Northeast Ohio Public Energy Council (NOPEC) in light of a separate show cause proceeding instituted by the Public Utilities Commission of Ohio, with respect to NOPEC's…
October 12, 2022
Settlement Includes $100 Payments To Some Customers, Restitution To Others
Verde Energy USA Inc. (Verde) would make a $1.5 million donation to the Connecticut utilities to offset hardship arrearages, provide $100 to certain customers, provide restitution to other customers, and exit Connecticut's electric market, under a settlement among Verde, the Office of Education…
September 29, 2022
The Northeast Ohio Public Energy Council (NOPEC) filed a response to a prior show cause order issued by the Public Utilities Commission of Ohio, while also moving to dismiss a complaint filed against NOPEC by Dynegy Marketing and Trade, LLC
September 23, 2022
FERC has issued a notice proposing to revoke the electricity market-based rate authority of over 100 entities -- including numerous retail suppliers and marketers -- for their alleged failure to file an updated baseline tariff and relational database due to new reporting requirements concerning…
September 23, 2022
The Connecticut PURA directed that its Office of Education, Outreach, and Enforcement (EOE) file a proposed Investigative Report, for PURA's current investigation of supplier offers and access to utility systems pursuant to Conn. Gen. Stat. § 16-245(a), that summarizes the investigation and contains…
September 20, 2022
In a Connecticut PURA proceeding implementing PURA's authority to condition access to utility systems on all retail electric supplier offers being just and reasonable, including, but not limited to, proof that the electric supplier's products are not overpriced or harmful to residential customers…
September 15, 2022
Vice Chair: Retail Market "Well Beyond Mature"
Pennsylvania PUC Vice Chairman John Coleman gave a "final warning" to retail energy suppliers, as the PUC approved, 2-1, a settlement, without modification, between Verde Energy USA, Inc. and the PUC's Bureau of Investigation and Enforcement ('I&E'), under which Verde is to pay $1 million and extend…
September 7, 2022
The Connecticut Public Utilities Regulatory Authority (Authority) issued an order finding that Sunwave Gas & Power CT, Inc. (Sunwave): "(1) failed to comply with Authority orders and (2) lacks managerial and financial capability in violation of Conn. Gen. Stat. § 16-245(c)."
September 7, 2022
ERCOT filed a notice with the Texas PUC stating that it violated PUC Subst. R. § 25.43 by not correctly allocating ESI IDs to VREPs [voluntary POLRs] during two mass transitions in 2022.
September 7, 2022
NOPEC Alleges Dynegy Sister Company Returned 35,000 Muni Aggregation Customers To SSO This Year
August 31, 2022
SSO Supplier Alleges NOPEC Charged Rates Consistently Higher Than SSO Despite Terms Used In Marketing, Cites Alleged "Grant" Payments To NOPEC, Inc. Totaling Almost 40% Of Revenue
August 30, 2022
Corrective Measures Also Address Ensuring Sale Prospect Is Authorized To Enroll Utility Account
National Gas & Electric, LLC (NG&E or the Company) would pay $15,250 under a settlement with the Bureau of Investigation and Enforcement (I&E) of the Pennsylvania PUC to resolve alleged instances of overbilling and slamming
August 24, 2022
In an order on appeal in a PSC Staff complaint brought against U.S. Gas & Electric d/b/a Maryland Gas & Electric and Energy Services Providers, Inc. d/b/a Maryland Gas & Electric ("MDG&E", "MDGE", or "the Company"):, the Maryland PSC reversed in part a proposed order from a public utility law judge…
August 12, 2022
Addressing a previously reported request from its Enforcement Staff, the Connecticut PURA formally issued a Notice of Violation (NOV) against Verde Energy USA Inc. that would impose a $2 million fine on Verde, would require restitution to all customers for service back to October 2020 if such…
August 9, 2022
A formal complaint before one regulator, as well as multiple social media and similar public posts from customers in multiple states, allege that Planet Energy, and/or its brands Value Plus Energy and RiteRate Energy, have terminated such customers' fixed rate contracts in mid-contract, and has…
August 9, 2022
Regulator Opens Investigation Of Supplier, Issues Subpoena
Columbia Utilities provided the following statement concerning the matter:
August 8, 2022
The Secretary of the New York PSC denied an extension request filed by Family Energy to extend the deadline for ESCOs offering legacy mass market green gas products to either (1) modify the products such that they comply with the pricing limits applicable to mass market products, or (2) return mass…
