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Enforcement, Complaints & Compliance

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Lawsuit Seeking Class Action Status Filed Against Texas Retail Electric Provider Over Pass-Through Of Ancillary Service Costs From Winter Weather Event To Customers On Contracts Alleged To Be Fixed Price

Aggregator Files Complaint Against REP At Texas PUC Over Similar Issue

A North Texas plastics company (J&M Plastics, Inc., or 'Plaintiff') has filed a proposed federal class action lawsuit against MidAmerican Energy Services, alleging that, "the electricity supplier passed through unauthorized fees to commercial customers with contracts marketed as fixed-rate plans."

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PUC Issues For Public Comment Settlement Under Which Retail Supplier Would Pay $188,000

Alleged Violations Include Use Of Phrase "Pennsylvania Public Utility Commission Notice" In Marketing Mailers

The Pennsylvania PUC issued for public comment a settlement between Eligo Energy PA, LLC and the Pennsylvania Public Utility Commission's Bureau of Investigation and Enforcement ('I&E') under which Eligo would pay a civil penalty of $188,125 to resolve an investigation, "into Eligo's alleged…

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PUC Issues For Public Comment Settlement Under Which Retail Supplier Would Pay $150,000

Investigation Prompted When Mailer With Alleged Violations Received By PUC's Director Of Oversight

The Pennsylvania PUC issued for public comment a settlement between National Gas & Electric, LLC (NG&E) and the PUC's Bureau of Investigation and Enforcement ('I&E') under which National Gas & Electric would pay a $120,000 civil penalty and contribute $30,000 to PPL's hardship fund to resolve…

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Retail Energy Supplier To Pay $59,000 Under Settlement With PUC Staff

Investigation Originally Prompted By Media Report Of Third-Party Agents Allegedly Stealing Wallet During Door-to-Door Marketing Visit

Clearview Electric, Inc. d/b/a Clearview Energy ('Clearview' or 'Company') would pay a civil penalty in the amount of $59,750, and has provided refunds to certain customers, under a settlement with the Pennsylvania Public Utility Commission's Bureau of Investigation and Enforcement ('I&E') to…

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Texas Business Customer Files Suit Against Large Retail Provider Alleging "Price Gouging"

--- Alleges "Duty" To Protect Customer Against "Foreseeable" Winter Weather Event Price Spike

The owner of a North Texas Harley-Davidson dealership has filed a lawsuit in Harris County, Texas, district court against Direct Energy Business, LLC and affiliates, alleging that, "Direct Energy price gouged AEHD when it excessively raised electricity prices," after the winter weather event in…

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Regulator Opens Investigations Into Two Retail Energy Suppliers

The Illinois Commerce Commission has opened separate investigations into Liberty Power Holdings LLC (Liberty Power) and Switch Energy LLC to review alleged potential violations of various provisions of the Ill. Adm. Code, Public Utilities Act (PUA) and Section 2EE of the Consumer Fraud and Deceptive…

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PSC Stays Recent Order Which Had Required Retail Supplier To Return Customers Enrolled Via Telesales To Default Service

In Seeking Stay, Supplier Said That PSC's Order Could Have Caused Supplier's Financing To Be Withdrawn

The Maryland PSC has granted a stay of its recent order which had, among other things, required that SmartEnergy Holdings, LLC d/b/a SmartEnergy (“SmartEnergy” or the “Company”) return its customers enrolled through telesales to default service and which had ordered certain customer refunds

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PSC Orders Retail Supplier To Return Customers Enrolled Via Specific Sales Channel To Default Service

Reverses ALJ's Finding Concerning Whether Wet Signature Required For Supplier's Inbound Telephonic Enrollments

The Maryland PSC ordered SmartEnergy Holdings, LLC to return all of its Maryland customers that were solicited and enrolled via telephone, in response to the supplier’s direct mail advertising, to utility standard offer service, as the PSC found that SmartEnergy failed to comply with the Maryland…

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Enforcement, Complaints & Compliance News (Page 22) | EnergyChoiceMatters.com