HomeNews By CategoryEnforcement, Complaints & Compliance
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
January 25, 2021
The Consumer Protection Division of the Office of the Attorney General of Maryland (the 'Division') filed an amicus brief on a proposed order in a Maryland PSC complaint case addressing alleged violations by SmartEnergy Holdings d/b/a SmartEnergy, in which the Division alleged that the findings of a…
January 22, 2021
In supplemental testimony, Staff of the Maryland PSC have recommended that the PSC revoke the license of SunSea Energy LLC and impose a civil penalty of no less than $500,000.
January 20, 2021
Staff of the New York Department of Public Service filed a letter directed to the PSC Secretary, in the mass market reset proceeding (15-M-0127, et al.), in which Staff warned, "due to ESCO actions beyond the control of Staff," namely, what Staff alleged are incomplete or non-compliant application…
January 18, 2021
SmartEnergy Holdings, LLC d/b/a SmartEnergy filed with the Maryland PSC a Notice of Appeal of a proposed order in a proceeding addressing alleged violations by the supplier
January 15, 2021
Major Energy Services LLC and Major Energy Electric Services LLC ('Major' or 'Company') and the Staff of the Public Utilities Commission of Ohio ('Staff') entered into a stipulation under which it will pay $115,000, plus provide nearly $200,000 in refunds, to resolve all of the issues identified by…
January 14, 2021
The Pennsylvania PUC issued for public comment a settlement between Reliant Energy Northeast LLC d/b/a NRG Home and the PUC's Bureau of Investigation and Enforcement ('I&E'), concerning alleged violations arising from a self-reporting of issues by NRG
January 11, 2021
FERC, in a 2-1 vote, approved a Stipulation and Consent Agreement (Agreement) between its Office of Enforcement (Enforcement) and NRG Power Marketing LLC (collectively, the Parties) to resolve Enforcement’s investigation into whether NRG Power Marketing LLC violated the ISO New England Inc. (ISO-NE)…
January 7, 2021
The Illinois Commerce Commission issued a final order dismissing a formal customer complaint against Spark Energy Gas, LLC, as the ICC ruled that it is not a violation of Articles IX or VIII of the Public Utilities Act to charge more than the default service provider for gas supply, and ruled that…
January 6, 2021
The Maine PUC rejected a stipulation filed by Electricity Maine, LLC (Electricity Maine) and the Office of the Public Advocate (OPA) to resolve an investigation into various alleged behavior of Electricity Maine, "because the Commission concludes the stipulation does not satisfy the Commission’s…
December 23, 2020
Taking up a proposed order on its own motion, the Maryland PSC issued an order imposing upon SmartEnergy Holdings, LLC a moratorium which prohibits SmartEnergy from adding or soliciting new customers in Maryland, as the PSC also directed further proceedings
December 22, 2020
The New York PSC issued an order to show cause to SunSea Energy, LLC under which SunSea is ordered to show cause within 30 days, "why Department of Public Service Staff’s identification of apparent violations are incorrect and SunSea’s eligibility to provide retail energy services as an ESCO in New…
December 22, 2020
SFE Energy Ohio, Inc. (SFE) and Statewise Energy Ohio, LLC (Statewise) would collectively pay a forfeiture of $174,000 under a settlement with Staff of the Public Utilities Commission of Ohio and the Office of the Ohio Consumers' Counsel, to resolve a Commission investigation proceeding and various…
December 17, 2020
A Maryland PSC Public Utility Law Judge has issued a proposed order in a proceeding addressing a complaint filed by Commission Staff against SmartEnergy Holdings d/b/a SmartEnergy
December 14, 2020
The Compliance and Enforcement Unit ('CEU') within the Consumer Affairs Division ('CAD') of the Maryland Public Service Commission has recommended that the PSC's Office of Staff Counsel initiate a complaint against StateWise Energy Maryland LLC ('StateWise') concerning alleged violations of…
December 8, 2020
Reliant Energy Northeast LLC d/b/a NRG Business, NRG Home and NRG Retail Solutions ('NRG' or 'Company') has agreed to a forfeiture of $100,000 under a settlement with Staff of the Public Utilities Commission of Ohio ('Staff') to resolve all of the issues identified by Staff in a Notice of Probable…
December 4, 2020
A proposed order from an ALJ at the Illinois Commerce Commission, addressing a formal customer complaint filed against Spark Energy Gas, LLC, would find that, "it is not a violation of Articles IX or VIII to charge more than the default service provider for gas supply."
December 2, 2020
The New Jersey BPU has issued a Secretary’s Letter which states that Staff has developed a pathway for third party retail electric suppliers (TPSs) to reach resolution and to close out matters addressed in a January 2019 letter to TPSs from the Director of the New Jersey BPU's Division of Energy…
November 25, 2020
FERC approved a Stipulation and Consent Agreement (Agreement) between its Office of Enforcement (Enforcement) and Richard Silkman (Silkman) and Competitive Energy Services, LLC (CES) (together, Respondents) (Enforcement and Respondents collectively, the Parties) which resolves (a) the Commission's…
November 24, 2020
Investigation Prompted When Mailer With Alleged Violations Received By PUC's Director Of Oversight
National Gas & Electric, LLC would pay a $120,000 civil penalty and contribute $30,000 to PPL's hardship fund under a settlement with the Pennsylvania PUC's Bureau of Investigation and Enforcement ('I&E') to resolve alleged violations resulting from a mailer that allegedly contained confidential…
November 20, 2020
Sam Randazzo has submitted his resignation as chair of the Public Utilities Commission of Ohio
November 18, 2020
An initial decision from a Pennsylvania ALJ would find that the provision of on-bill billing services by Met-Ed, Penelec, Penn Power and West Penn Power (FirstEnergy EDCs) for non-basic non-commodity products and services to themselves and their affiliates but not to other suppliers in their system…
November 6, 2020
"Will Not Tolerate Bad Behavior"
"Building on research and analysis from its Office of Retail Market Development, and in response to persistent consumer complaints," the Illinois Commerce Commission announced new strategic planning, "including a sharpened focus upon its deployment of Staff resources to bolster enforcement efforts."
November 3, 2020
An initial decision from a Pennsylvania PUC ALJ in a customer complaint proceeding against Energy Plus Holdings, LLC would find that the Pennsylvania PUC, "does not have the authority to determine the reasonableness of a rate charged by an Electric Generation Supplier."
November 2, 2020
PALMco Energy PA L.L.C. (Defendant) has entered into a settlement agreement in a putative class action complaint before a federal court, under which PALMco would contribute $1 million to a settlement fund
November 2, 2020
Eligo Energy PA, LLC would pay $188,125 under a settlement with the Pennsylvania Public Utility Commission's Bureau of Investigation and Enforcement ('I&E') to resolve an investigation, "into Eligo's alleged misleading and deceptive marketing materials, which included references or quotes allegedly…
