September 9, 2019
Staff of the Maryland Public Service Commission has requested that the Commission revoke Smart One Energy, LLC's natural gas supplier license and direct that the full $250,000 amount of a bond previously provided by Smart One Energy be paid to the Commission
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September 6, 2019
Supplier Continues Voluntary Marketing Suspension, Will Issue $1 Million In Refunds
Verde Energy USA Ohio, LLC d/b/a Verde Energy would pay a forfeiture of $675,000, and withdraw from Dominion East Ohio’s Monthly Variable Rate (MVR) program (see explanation at bottom of story) for a period of one year, under a settlement with Staff of the Public Utilities Commission of Ohio
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September 5, 2019
OCC Seeks Immediate Return Of Customers To Default Service
The Office of the Ohio Consumers’ Counsel submitted testimony to the Public Utilities Commission of Ohio opposing a proposed settlement between the PALMco Power companies (Indra Energy) and PUCO Staff under which, among other things, PALMco would sell its Ohio book of customers and cease operating…
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September 5, 2019
Gexa Energy, LP would pay $35,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of PURA § 17.004(a) and 16 Texas Administrative Code (TAC) §§ 25.475, regarding compliance with general retail electric provider requirements and information…
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September 4, 2019
The Maine Office of the Public Advocate has recommended to the Maine PUC that the PUC suspend Electricity Maine’s retail electric supplier license for a minimum of one year and impose a civil penalty of no less than $1 million on the company
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August 28, 2019
The Rhode Island PUC today voted to find that Agera Energy, LLC (Agera) can not enroll new customers
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August 23, 2019
Staff of the Public Utility Commission of Texas ("Staff") have recommended that the Commission dismiss a complaint filed by Aspire Commodities, LLC ("Aspire") against ERCOT, in which Aspire has sought an order directing ERCOT to re-price the published settlement prices for interval 14:50 on May 30…
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August 21, 2019
Says UBPs Allow Winback Process For Customers Dropping To Default Service, Contrary To Order's Interpretation Says "Specific" -- Not "Verifiable" -- Authorization Is Required For Winbacks
Atlantic Power & Gas (APG) has filed a response to a show cause order recently issued by the New York PSC, stating that the enrollments at issue were permissible reinstatements, and were not in violation of a prior marketing suspension
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August 20, 2019
PUC Staff Had Alleged Sales Calls Had Referred To Enrollments As Simply Entering A Sweepstakes
SmartEnergy Holdings, LLC ("SmartEnergy") has entered into a stipulation with Staff of the Public Utilities Commission of Ohio under which SmartEnergy agrees to a forfeiture of $19,000, upon approval of the stipulation by the Commission, to resolve all of the issues identified by the Staff in a…
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August 19, 2019
AG Announces Settlements With Three Retail Suppliers, $3 Million In Refunds AG: Suppliers Which "Defrauded" Customers Are Not "Outliers"
Spark Energy, which now owns the Major Energy brand, provided the following statement: "Major Energy was purchased by Spark Energy subsequent to the allegations made by the IL Attorney General. Spark is focused on a culture of compliance for all its brands, including Major, and is pleased to put…
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August 15, 2019
The Maryland PSC issued a Notice of Default concerning Smart One Energy, LLC under which the PSC initiated the process to draw upon the supplier's security
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August 12, 2019
The Initial Complaints filed against ESCOs in New York for the month of June 2019 fell to the lowest rate in eight years, according to reports from the New York PSC
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August 8, 2019
The Pennsylvania PUC today issued for public comment a settlement between Liberty Power Holdings, LLC (Liberty) and the PUC's the Bureau of Investigation and Enforcement ('I&E') to resolve allegations that Liberty's pricing disclosures did not conform to regulations, and to resolve allegations of…
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August 6, 2019
Santanna Energy Services has filed a motion at the Public Utilities Commission of Ohio seeking an order limiting the discovery requests that IGS Energy may expound upon Santanna in a complaint brought against Santanna by IGS concerning alleged marketing behavior by Santanna
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August 5, 2019
The Secretary of the New York Public Service Commission (PSC) has sent a letter to Atlantic Power & Gas, LLC informing the ESCO that Department of Public Service (DPS) Staff is not subject to discovery requests in a PSC show cause proceeding against Atlantic Power & Gas
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August 3, 2019
Suspends Retail Supplier's License, Issues Fine Of $561,000
The Maryland PSC has ordered that all of the customers of Smart One Energy, LLC (SOE) shall be returned to default service
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August 1, 2019
PALMco Power OH, LLC d/b/a Indra Energy (PALMco Power) and PALMco Energy Ohio, LLC d/b/a Indra Energy (PALMco Energy) (collectively PALMco) would sell its Ohio book of customers and cease operating in the state under a stipulation with Staff of the Public Utilities Commission of Ohio to resolve…
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July 31, 2019
Supplier Alleged To Have Charged Rate In Excess Of 18¢/kWh, Called "Miscalculation" By Supplier
The Public Utilities Commission of Ohio approved a stipulation between National Gas & Electric (NG&E or Company) and PUCO Staff under which National Gas & Electric agreed to a forfeiture of $250,000 to resolve alleged violations detailed in a Staff Notice of Probable Non-Compliance dated September…
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July 31, 2019
Supplier Prohibited From Residential Marketing, Enrollment For Six Months, Except For Online Enrollments Decision Sets Standard Under Which TPVs Are Invalid
A final decision from the Connecticut PURA imposed a $1.5 million fine on Liberty Holdings, LLC [sic] (Liberty or Company) and prohibits Liberty from accepting new residential customers and/or marketing to residential customers via any means other than online enrollments for six months
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July 29, 2019
The United States Court of Appeals for the Seventh Circuit has denied an appeal of a lower court ruling which had dismissed a putative class action suit against Direct Energy Services, LLC, as the Seventh Circuit found that neither the wholesale electric price nor the utility price to compare is an…
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July 29, 2019
July 29, 2019 --- Updated
The United States Court of Appeals for the Second Circuit has reversed a dismissal of a purported class action against XOOM Energy, LLC and an affiliate (defendants) over pricing, as the Second Circuit said that XOOM's contractual language differed from that in another retail supplier proceeding…
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July 23, 2019
Twin Eagle resource Management, LLC (Twin Eagle) would pay $180,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.503(f) and Electric Reliability Council of Texas Nodal Protocols §§ 6.4.6, 6.5.7.5, and…
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July 19, 2019
Regulator Says Rules Governing Allocation Of Capacity Obligations & Prices "Were Known Or Knowable", Could Have Been Reflected In Rates At Time Of Contract
The Connecticut PURA has referred the matter of changes in prices, under what PURA calls "fixed" price contracts, by Spark Energy, LLC (Spark), and Direct Energy Services, LLC (Direct) to the Connecticut Attorney General and Connecticut Department of Consumer Protection for further investigation, if…
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July 17, 2019
PSC Chair: Supplier's Action Has Likely "Set Back Progress" Of Retail Competition Commissioner: "Sad Day" For Retail Choice, Companies Engaged In Such Behavior "Should Not Be Doing Business"
In addressing a complaint filed by Maryland PSC Staff against Smart One Energy, LLC ("Smart One" or "SOE") for, among other things, allegedly not obtaining 'wet signatures' for telephonic enrollments, Maryland PSC Chair Jason M. Stanek said that the supplier's actions have likely "set back" the…
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July 17, 2019
The Connecticut PURA issued a final order imposing a civil penalty in the amount of $750,000 on Spark Energy, LLC as PURA concluded that a pre-recorded telemarketing message used by a subcontractor of an agent of Spark Energy, LLC violated certain statutes
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