September 14, 2018
The New York PSC revoked the ESCO eligibility of BluCo Energy, LLC for what the PSC said was failing to respond to a May 2018 show cause order, in which the PSC had said that BluCo had violated the UBP by failing to submit its annual compliance filing by January 31, 2018.
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September 14, 2018
34 REPs Active On One Site Not Listing Offers On Other Version Chair Walker: "Not Happy"
Note: This story was first published the morning of Sept. 14 with an alert to our email subscribers
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September 13, 2018
The Connecticut PURA has posted a draft order to investigate the marketing practices of Connecticut-based Discount Power, Inc.
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September 13, 2018
NOV Would Impose $1.5 Million Penalty
The Connecticut PURA has issued a Notice of Violation and Assessment of Civil Penalty against, "Liberty Holdings, LLC (Liberty or Company)" [sic], filed in the docket concerning the supplier license of Liberty Power Holdings, LLC, in which the NOV alleges various violations of marketing and…
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September 12, 2018
NOV Would Impose $1.5 Million Penalty NOV Addresses Sales/Marketing Language Used By Agents Also Interprets Use of "Cost Recovery Fees" For Non-Commodity Products
The Connecticut PURA has issued a Notice of Violation and Assessment of Civil Penalty against, "Direct Energy, LLC [sic]," in which the NOV alleges various violations of marketing and disclosure rules, and would impose a $1.5 million penalty and suspend Direct Energy's ability to sign up new…
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September 7, 2018
The Connecticut Public Utilities Regulatory Authority has issued a Notice of Violation (NOV) and Assessment of Civil Penalty in the amount of $750,000 against Spark Energy, L.P. (Spark or Company), related to the content of alleged sales calls made by a subcontractor
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August 27, 2018
The Secretary of the New York PSC has denied a request from the National Energy Marketers Association to extend the deadlines for Energy Service Companies (ESCOs) to execute the Self-Attestation and Data Security Agreement (DSA) required by the joint utilities under a "business-to-business" process…
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August 24, 2018
The duty, if any, of Texas retail electric providers to inform customers of a change in the customer's assignment to a specific TDU rate class, and associated changes in rates due to such change, may be addressed in another pending customer complaint before the Texas PUC
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August 20, 2018
Luminant Energy Company LLC would pay $1.1 million under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of Electric Reliability Council of Texas (ERCOT) Protocols §§ 6.4.6(1) and 8.1.1.2.1.3(4).
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August 20, 2018
Source Power and Gas LLC would pay $50,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.480(m) and (j)(8), concerning switch-holds and deferred payment plans.
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July 27, 2018
The Public Utility Commission of Texas has adopted a preliminary (scoping) order in a customer complaint that includes, as an issue to be addressed in the case, whether the customer's retail electric provider had a duty to inform the complainant of the change in a customer's TDU rate classification…
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July 26, 2018
The Federal Energy Regulatory Commission has approved a Stipulation and Consent Agreement (Agreement) between its Office of Enforcement (Enforcement) and Entergy Nuclear Power Marketing, L.L.C. (ENPM) which resolves Enforcement’s investigation under Part 1b of the Commission’s regulations, 18 C.F.R…
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July 25, 2018
The Maine PUC issued a show cause order to Electricity Maine, LLC in which the PUC, "directs Electricity Maine, LLC (Electricity Maine) to show cause why it should not be found to have violated Maine statutes and Commission rules regarding its operations as a licensed competitive electricity…
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July 20, 2018
A draft preliminary order in a customer complaint case before the Public Utility Commission of Texas would include as an issue to be addressed in the case whether the customer's retail electric provider had a duty to inform the complainant of the change in a customer's TDU rate classification that…
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July 19, 2018
Order Also Addresses Proposed Permanent Prohibition On Retail Supplier's Officers Participating In Retail Market Reduces Civil Penalty Amount On Supplier By More Than Half
In a final order on a complaint case involving Blue Pilot Energy, LLC the Pennsylvania PUC addressed an initial decision's finding that failing to obtain a customer signature on a written contract after a cold call telesale would violate the state's Telemarketer Registration Act (TRA) and therefore…
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July 13, 2018
The Pennsylvania Public Utility Commission approved in a final order a Settlement Agreement (Settlement) filed on May 12, 2017, by the Commission’s Bureau of Investigation and Enforcement (I&E) and Residents Energy, LLC (Residents or Company) (collectively, the Parties), with respect to an informal…
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July 12, 2018
The Public Utilities Commission of Ohio has approved, without modification, a settlement between ENGIE Retail, LLC d/b/a Think Energy and PUCO under which Think Energy will pay a forfeiture of $110,000 to resolve all of the issues identified by the Staff in its Notice of Probable Non-Compliance…
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July 10, 2018
A complaint filed against a retail electric provider and Oncor at the Public Utility Commission of Texas may address the duty, if any, of the REP to describe the nature of a specific Oncor delivery rate schedule to the customer and a change in rate class
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July 5, 2018
The Connecticut PURA has directed the EDCs to begin including in their public monthly migration reports, which currently include customer counts for each retail supplier, the number of instances in which a supplier failed to provide "Next Rate Information" for a customer's bill.
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July 2, 2018
LifeEnergy, LLC would pay $40,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.485, concerning alleged failures to timely respond to the Commission's Customer Protection Division (CPD).
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June 29, 2018
Astral Energy, LLC has entered into a settlement agreement with the Pennsylvania PUC's Bureau of Investigation and Enforcement (I&E) under which Astral is to pay a civil penalty of $6,000 to resolve allegations of slamming arising from the erroneous transfer of 6 customer account numbers, by a third…
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June 28, 2018
Astral Energy, LLC has requested its eligibility to market to and enroll residential customers in New York be included on the agenda for the New York PSC's next monthly meeting, scheduled to be held on July 12, 2018.
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June 26, 2018
RES America Developments Inc. would pay $5,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations by Whirlwind Energy, LLC of Electric Reliability Council of Texas (ERCOT) Nodal Protocols § 3.21, relating to declarations of summer and winter weather…
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June 21, 2018
The Public Utilities Commission of Ohio dismissed a "self-complaint" filed by Vectren Energy Delivery of Ohio (Vectren, VEDO, or "Company") that had asked that PUCO affirm Vectren's decision to deny the provision of an eligible customer list to an entity which, as alleged by Vectren, identified…
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June 18, 2018
The New York PSC issued a show cause order to Premier Empire Energy, LLC (Premier), directing Premier to show cause, "why its eligibility to act as an ESCO in New York State should not be revoked or, alternatively, why other consequences as set forth in the Commission’s Uniform Business Practices…
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