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March 5, 2025
Staff of the New York Department Of Public Service alleged that Joule Assets, Inc., on behalf of five municipal aggregations, contracted for and marketed non-compliant renewable retail electric plans for mass market customers
March 3, 2025
Complaints about retail energy suppliers were not among the Top 10 consumer complaints received by the Office of Illinois Attorney General Kwame Raoul in 2024
February 20, 2025
PUC Directs Staff To Pursue Revocation Of REP's Certificate, Rejecting Settlement
For reasons set forth in a previously reported memo from Commissioner Courtney Hjaltman (see story here) , the Texas PUC rejected a settlement between OnPoint Energy Texas, LLC and PUC Staff, under which OnPoint would have relinquished its REP certificate, but under which OnPoint would not have been…
February 20, 2025
The Pennsylvania PUC on February 20 issued tentative orders proposing to revoke the licenses of 15 retail energy suppliers, and several brokers, for either: (1) allegedly failing to pay either their annual or supplemental PUC fees through 2024, (2) allegedly failing to file an annual report, or (3)…
February 19, 2025
The Texas PUC should direct its Enforcement Staff to investigate whether the principals of OnPoint Energy Texas, LLC serve as the principals of any other retail electric provider, given alleged disqualifying violations, Commissioners Courtney Hjaltman said in a memo in advance of the Feb. 20 open…
February 11, 2025
In noting the assignment of certain retail energy customer contracts from Tomorrow Energy to Major Energy, the Maryland PSC has directed Major Energy to report to the PSC, on an ongoing basis, various data on complaints
January 24, 2025
The Pennsylvania PUC rescinded a prior order which had accepted an initial decision penalizing Palmco Energy PA LLC (Palmco) for an alleged instance of slamming, as the PUC accepted evidence that Palmco had not been served with the initial complaint or any subsequent notices in the proceeding
January 23, 2025
The New York PSC said in a news release today that it, "penalized," Atlantic Energy, LLC $100,000 for what the PSC said were violations of certain of the Uniform Business Practices (UBP), due to what the PSC said was, among other actions, the enrollment of over 250 mass market customers onto…
January 20, 2025
Suit Seeks Revocation Of Retail Supplier's Licenses, & Contract Rescissions
Similar to other recent litigation ( here and here ), the Illinois Attorney General's recently filed suit against Spark Energy LLC and Spark Energy Gas (Spark, with references to Spark also including alleged actions undertaken by Spark's agents) alleges, among other things, that the use of the term…
January 16, 2025
IL Attorney General Files Suit Against Retail Supplier, Alleges Deceptive Practices, Altered Recordings The Illinois Attorney General announced in a news release that the AG filed a lawsuit against…
January 13, 2025
Staff of a retail energy regulator filed…
January 13, 2025
A newly revised stipulation among certain parties…
January 8, 2025
How many complaints are considered "a lot" for a retail energy supplier?
December 23, 2024
MidAmerican Energy Services LLC sought dismissal of the remaining complaint pending before the Texas PUC concerning MidAmerican's imposition of a supplemental ancillary service charge after Winter Storm Uri
December 19, 2024
An initial decision from…
December 18, 2024
Consumer Advocate Had Sought $1.6 Million Forfeiture, Drop Of Customers To Default Service
A PUC approved without modification a settlement under which…
December 18, 2024
Retail Supplier Agrees Not To Compensate Employees, Vendors Based Solely On Volume Of Sales
A retail energy supplier would pay $3.5 million, and would cease marketing in a state during a stay-out period, under a consent decree with…
December 16, 2024
A QSE would disgorge $28.2 million, and pay a penalty of $353,500, under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations related to…
December 11, 2024
An Office of People's Counsel has withdrawn, without prejudice, claims in a complaint filed against…
December 10, 2024
An NRG subsidiary would pay $230,000 under a settlement with Texas PUC Staff to resolve alleged violations relating to
December 6, 2024
A QSE would pay $240,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve…
December 4, 2024
A New York Court has approved a settlement under which
December 2, 2024
A Texas REP would pay a penalty of…
November 19, 2024
About 1,100 customer accounts were wrongly enrolled on an opt-out basis by a municipal aggregation in New York, the New York PSC reported in formally issuing an order to undertake a "complete evaluation" of community choice aggregation (CCA)
November 14, 2024
The New York PSC said today that it issued a show cause order to…
