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Eversource

519 stories · October 19, 2010 to September 11, 2026

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Draft Decision Would Prohibit Retail Supplier From Enrolling New Customers For Six Months

Draft Would Fine Supplier $1.5 Million Draft Addresses Sales/Marketing Language Used By Agents Also Interprets Use of "Cost Recovery Fees" For Non-Commodity Products

The Connecticut PURA today issued a draft decision under which Direct Energy Services, LLC would be assessed a civil penalty in the amount of one million five hundred thousand dollars ($1,500,000) for what the draft concludes are violations of Conn. Gen. Stat. §§ 16-245, 16-245o, 16-245s, and…

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OCC: Hardship Customers On Retail Supply Paid $7.2 Million More Than Default Service Over 24 Months

Only 22% Of Hardship Customers On Retail Supply Saved Versus Default Service OCC Testimony Calls For Prohibiting Retail Suppliers From Serving Hardship Customers

The Connecticut Office of Consumer Counsel has filed testimony in which OCC says that, from October 2016 through September 2018, hardship customers on competitive retail supply paid $7.2 million more than they would have under default service, as OCC said that retail suppliers should be prohibited…

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Eversource Files New Default Service Rates, Supplier Disclosed

Nstar (Eversource Energy) has filed with the Massachusetts DPU new basic service rates for the Medium & Large Commercial and Industrial customer class in the WCMA Load Zone, the former Western Massachusetts Electric Company (WMECO) service area, for the period April 1, 2019 to June 30, 2019.

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Draft Order Would Require Customers To Be Dropped To Default Service If Retail Suppliers Do Not Submit Next Month Rate Info To Utilities

Suppliers To Be Charged Costs Of Utility System Upgrades Draft Would Direct Utilities CSRs To Proactively Discuss Supplier Rate Info With Customers; Share Default Service Rates

The Connecticut PURA has issued a draft decision which would require utilities to drop customers to default service if the utilities do not timely receive next month rate information from the customer's retail supplier

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Regulator Issues Notice Of Violation To Retail Supplier Which Would Suspend Supplier's Ability To Enroll New Customers

NOV Would Impose $1.5 Million Penalty NOV Addresses Sales/Marketing Language Used By Agents Also Interprets Use of "Cost Recovery Fees" For Non-Commodity Products

The Connecticut PURA has issued a Notice of Violation and Assessment of Civil Penalty against, "Direct Energy, LLC [sic]," in which the NOV alleges various violations of marketing and disclosure rules, and would impose a $1.5 million penalty and suspend Direct Energy's ability to sign up new…

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