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September 29, 2026
VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, today announced that Agway Energy Services® has successfully implemented its billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange. Agway Energy Services is a well-established retail energy supplier serving residential and small commercial customers throughout New York and Pennsylvania.
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September 16, 2026
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that American Water, the largest regulated water and wastewater utility in the United States, has selected VertexOne's utility customer self-service and consumption analytics platform, VXconnect, to power a modern, mobile-first digital customer experience built for American Water's national size and scale.
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August 11, 2026
-- By Ariel Bookmyer, Director of Retail Product Strategy at VertexOne
There's a pattern I keep seeing in conversations with retail energy providers, whether it’s a growing mass market operation or a scaling C&I player.
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July 29, 2026
-- By Andreya Shaak, Senior Vice President of Product Strategy at VertexOne
The operational infrastructure conversation in retail energy has been framed incorrectly for a long time. It gets evaluated as a cost question: what does this system cost, and what does it replace? That framing is how providers end up absorbing risks they didn't fully see coming.
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June 16, 2026
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that newly formed Texas-based energy services company, Graviti Power, LLC, has chosen VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange, to better serve their large-scale commercial customers in the ERCOT market.
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April 13, 2026
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, today announced the appointment of Tracey Brown as Chief Executive Officer, effective immediately.
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February 25, 2026
Employees once again rate the company among the top workplaces
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, is pleased to announce it has once again ranked among the top places to work by Great Place To Work, achieving certification for the fifth year in a row.
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December 16, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that electricity and natural gas provider, Discount Power, Inc. has successfully gone live with VertexOne's leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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December 2, 2025
Award celebrates women empowering women in the energy industry; highlights Santizo's 25 years of leadership at VertexOne
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, is proud to announce that Chief Client Officer, Tina Santizo, has been named the recipient of the Queen Maker award on behalf of the Women's Energy Alliance, a networking organization uniting women in the energy industry.
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November 18, 2025
Keith Ahonen to Lead Operations; Tina Santizo Appointed Chief Client Officer to Strengthen End-to-End Client Success
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, today announced key executive realignments to enhance delivery performance and reinforce its commitment to customer success.
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October 23, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that two energy supply companies, electric and natural gas supplier, Eastern Power & Gas, LLC , and Brooklyn based, Buy Energy Direct , have each successfully migrated and have gone live with VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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September 17, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that integrated distributed energy resources company, Gridwealth Energy , a full-service distributed energy resource (DER) provider, has successfully gone live with VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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August 13, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that David Energy , a technology-driven retail energy provider (REP) with a mission of bringing a power grid that runs on 100% clean energy to life, has gone live in Texas, New York, New Jersey, and Massachusetts with VertexOne’s VXretail and electronic data interchange (EDI) solution, VXexchange.
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June 3, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Summer Energy Northeast, LLC , a licensed, competitive electric retail supplier serving commercial and residential customers across parts of the American Northeast, has gone live following a successful migration to VertexOne's leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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May 20, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, and respected energy software provider, POWWR, announced today they've partnered up to transform how energy retailers manage risk, enhance data accuracy, and optimize their operations as part of VertexOne's Partner+ Program
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May 6, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, revealed today the launch of VXconnect , a revolutionary customer engagement engine built to meet the evolving needs of today's energy and utility providers.
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March 26, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today the appointment of Andrew Osler to its Board of Directors, effective immediately.
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February 27, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Abest Green Power, a licensed energy services company (ESCO) offering clean, 100% renewable electricity to residents and small commercial customers across New York State, has gone live following a successful migration to VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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December 19, 2024
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today the completed acquisition of Accelerated Innovations LLC (AI), a top-tier provider of essential customer self-service and engagement solutions to utilities, known for its state-of-the-art MyMeter platform.
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October 8, 2024
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Gridmatic Retail, a retail energy provider dedicated to decarbonizing the grid through the optimization of their proprietary AI based clean energy solutions, has gone live after a successful migration to VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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September 17, 2024
Eligo Energy Taps VertexOne for Cutting-Edge Billing and CIS Solutions to Fuel Growth and Optimize Customer Experience September 17, 2024 Email This Story
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that national electric, natural gas, and renewable energy supplier, Eligo Energy , has signed on with VertexOne to begin implementation of the company’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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January 17, 2024
VertexOne Secures Multi-Year Renewal with Top National Natural Gas Provider Cloud connectivity and an integrated CIS platform key factors in new seven-year engagement
VertexOne , a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for clients in the deregulated energy industry, announced Monday that SouthStar Energy Services LLC, one of the nation’s largest and most successful natural gas providers, has renewed its longstanding contract with the cloud-based customer experience SaaS company for another seven years.
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March 20, 2023
This Growth Enhances the Company’s Commitment to the Deregulated Energy Market
DALLAS, TX, March 20, 2023 — VertexOne , the leading provider of software-as-a-service (SaaS) solutions that revolutionize the customer experience for the utility and energy industry, today announced that two new retail sales directors joined the team -- Kevin O'Neill and Luc Koshy .
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March 15, 2023
Government Technology magazine's annual list highlights companies that use innovative technologies to make a positive impact on state and local governments
DALLAS, March 14, 2023 -- VertexOne , the leading provider of cloud-based, customer experience, software-as-a-service (SaaS) solutions for the utility and energy industry, today announced it was selected by Government Technology magazine as a 2023 GovTech 100 company. The GovTech 100 is an annual…
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December 21, 2022
Energy Supplier Will Roll Out VXexchange and VXretail Solutions to Customers in New York, New Jersey and Other PJM Markets
DALLAS, TX, Dec. 21, 2022 — VertexOne , the leading provider of cloud-based, customer experience, software-as-a-service (SaaS) solutions for the utility and energy industry, recently announced its partnership with Ameripro Energy Corp., an energy supplier that’s entering the New York and PJM markets…
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