In response to a request for comments from the Connecticut Public Utilities Regulatory Authority (Authority or PURA) concerning a determination of the "appropriate limitations" with which all customer contracts with electric suppliers, entered into on and after a determined date, must comply, PURA's…

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July 26, 2023

Final Order Allocates EDC Billing Costs To Retail Suppliers, Sets Amount For Each Supplier

The Connecticut PURA has issued a final decision to allocate, to retail electric suppliers, the utilities' costs to update their billing systems to include Next Cycle Rate information and related obligations

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March 8, 2023

Draft Annual Report Says "Overpayment" [sic} To Retail Suppliers Has "Slightly Moderated" In 2022, "But Continues To Be Particularly Harmful To Communities Of Color"

The Connecticut PURA has posted a draft annual report on electric competition to the General Assembly for 2022

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August 19, 2022

Regulator's Staff Seeks Decision Allocating Utility Bill System Upgrade Costs To Retail Suppliers; Would Assign Specific Share To Each Supplier

The Office of Education, Outreach, and Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority requested that PURA issue a draft decision to assign about $2.3 million in costs for utilities to update their billing systems to retail suppliers, with a proposed mechanism, and…

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July 21, 2022

Regulator Says Failure Of Retail Suppliers To Correct Utility-Filed Data Reflects On Suppliers' Technical & Managerial Capability

In ruling on a discovery objection, the Connecticut PURA has essentially adopted a de facto requirement for retail suppliers to monitor and correct data filed by the utilities concerning the suppliers and retail market, as failure to do so, "reflects on an electric supplier's technical and…

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February 10, 2022

Regulator Issues Notice Of Violation That Would Require Retail Supplier To Provide Restitution To Customers Dropped To Default Service Who Were Paying Rates Lower Than SOS

The Connecticut PURA formally issued a Notice of Violation and Assessment of Civil Penalty (NOV) against Sunwave Gas & Power Connecticut Inc. (Sunwave or Company) which would order Sunwave to pay restitution to all customers returned to standard service whose contracts were for rates less than…

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February 7, 2022

Regulator's Staff Seeks Restitution, From Retail Supplier, For Supplier's Customers Dropped To Default Service Who Were Paying Rates Lower Than SOS

The Office of Education, Outreach, and Enforcement (EOE) of the Public Utilities Regulatory Authority (Authority or PURA) sought that PURA issue a Notice of Violation and Assessment of Civil Penalty (NOV) against Sunwave Gas & Power CT, Inc. (Sunwave or Company), and sought an order that would…

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December 20, 2021

Regulator's Staff Seeks Proceeding To Consider Whether Retail Supplier Offers Are Overpriced Or Harmful

Regulator May Condition Access To Utilities' Systems Based On Such Findings

The Office of Education, Outreach, and Enforcement (EOE) of the Connecticut PURA and the Connecticut Office of Consumer Counsel (OCC) filed a motion requesting that PURA open a proceeding to investigate whether retail electric suppliers' offers are overpriced or harmful to residential customers

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December 7, 2021

Regulator Directs Retail Suppliers To Report On Customers Served, Pricing By Zip Code

In an interrogatory filed in a proceeding concerning an annual report to the state legislature on the status of electric choice, the Connecticut PURA Office of Education, Outreach, and Enforcement (EOE) directed all retail electric suppliers to report on the number of residential customers served…

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March 29, 2021

Draft Report: Over 83% Of Residential Customers With A Competitive Retail Supplier Were Charged A Rate In Excess Of A Utility's Default Service During Second Half Of 2020 (70% At Another EDC)

66% Of Retail Supplier Customers On Utility Bill Payment Arrangements Are Paying Greater Than Default Service Over 14,000 Customers Remain On Supplier Variable Rates After Ban For New Customers

The Connecticut PURA has released a draft annual report to the legislature on the state of electric competition

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November 27, 2019

Regulator Instructs Retail Supplier To Cease Enrolling New Customers

Regulator Cites Concerns With Contracting, Rate Presentation Wattifi Explains Operations Currently In Beta, Not Actively Marketing, Will Address Concerns

The Connecticut PURA has issued a letter to Wattifi, Inc. (Wattifi) in which PURA, "instructs Wattifi to cease enrolling new customers," until Wattifi has resolved various concerns cited by PURA in the letter

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January 16, 2019

Regulator Grants Extension, Clarifies Several Parts Of Retail Supplier Summary Information Order

In response to a previously reported motion from the Retail Energy Supply Association, the Connecticut PURA has granted an extension to certain deadlines included in its recent Supply Summary Information order ("Decision"), and clarified certain directives

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September 27, 2018

Retail Supplier "Gravely Concerned" With Allegations In Draft, Cites Lack of Notice, Strong Compliance Record

Town Square Energy (TSE) on September 24 submitted a letter to the Connecticut PURA expressing concerns with allegations cited in a draft order to open an investigation of TSE's marketing practice, as TSE cited its strong record of compliance and savings to customers

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July 5, 2018

Regulator Directs That Retail Supplier Number Of Non-compliant Bills Be Included In Public Monthly Report On Customer Counts

The Connecticut PURA has directed the EDCs to begin including in their public monthly migration reports, which currently include customer counts for each retail supplier, the number of instances in which a supplier failed to provide "Next Rate Information" for a customer's bill.

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May 1, 2018

Consumer Counsel Narrows Petition Which Could End Retail Choice For Hardship Customers

Says Review Would Dovetail With Regulator's Goal Of Reducing EDC Uncollectibles, Says Utility Uncollectibles Higher Due To Purchase Of Receivables (POR)

In response to a March 2017 Connecticut PURA procedural ruling, the Connecticut Office of Consumer Counsel has narrowed its petition to end retail electric choice for certain customers

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