HomeNews By Docket & Bill NumberDocket 19-01-02
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June 10, 2019
In a letter to the Connecticut PURA concerning a proposed process to inform recently switched customers of incorrect standard service rates that had been posted in May, United Illuminating said that it is, "open to developing a customer notice and outreach plan that is acceptable to the Authority…
June 7, 2019
The Connecticut PURA has issued a temporary emergency stay and has instructed The United Illuminating Company not to issue customer letters intended to inform recently switched customers of incorrect standard service rates for the upcoming period beginning July 1 that had been previously posted
June 6, 2019
Letter Encourages Recently Switched Customers To Review Their Supplier Choice
United Illuminating informed the Connecticut Public Utilities Regulatory Authority that it will conduct an outreach campaign to inform recently switched customers of erroneous standard service (SS) rates that had been publicly posted, and will compensate customers for any early termination fees…
