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HomeNews By Docket & Bill NumberDocket 20-591-AU-ORD

Docket 20-591-AU-ORD

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June 30, 2020

PUC Staff Alleges Video Shows Retail Energy Sales Agent In Door To Door Visit Not Wearing Mask, Not Leaving Premises When Asked, and Making False Statements

Staff Alleges Agent Tells Customer That Bill Will Increase Due To COVID-19 Staff Seeks Suspension Of Suppliers' Certificates Pending Investigation Suppliers Halt Door-to-Door Marketing, "Appalled" By Behavior Of Single Sales Rep

Suppliers Terminate Relationship With Agent & Suspend Vendor; Say Suppliers' Protocols Not Followed