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HomeNews By Docket & Bill NumberDocket 25.498(i)(1)(B)

Docket 25.498(i)(1)(B)

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April 17, 2020

Updated With Written Order: Texas PUC Adopts Changes To REP Reimbursement, Electricity Relief Program

Clarifies Start Date For Invoices Eligible For Reimbursement Shorter Duration For ERP, Subject To Potential Future Extension End Date For Late Fee Exception

PUC Chair Criticizes REP Customer Call Hold Times; Customers Being Disconnected Due To Not Being Able To Reach REP And Discuss Payment Relief Options