September 15, 2026
IDT Energy, Inc. and Residents Energy, LLC (Joint Applicants) petitioned the PUC of Ohio for certain rule waivers to allow third party verification to be conducted digitally on a customer's own device, rather than telephonically
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June 24, 2026
The PUC of Ohio denied a rehearing request from the Retail Energy Supply Association which had objected to what RESA argued was a misalignment in the applicability of new customer signature requirement rules for electric enrollments and natural gas enrollments
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September 25, 2025
Staff of the PUC of Ohio have said in testimony that third party verifications in which certain information -- including the customer's account number -- are stated by the TPV agent (or automated prompt, etc) for a yes/no confirmation by the customer, rather than verbally asking the customer to…
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June 10, 2022
Supplier Will Give Certain Affected Customers Opportunity To Cancel Or Re-enroll; New Consent Needed For Re-enrollment
A retail supplier would pay a forfeiture of $275,000 under a settlement with…
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August 22, 2018
Staff of the Public Utilities Commission of Ohio have recommended approval, as more specifically described below, of a petition for a waiver of third party verification for customer-initiated inbound calls to a retail natural gas supplier which result in an enrollment, provided that the entire call…
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