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Docket 56898

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October 24, 2024

Texas PUC Commissioners Don't Embrace Automatic Enrollment Of Customers Onto TDU Outage Alerts Using REP-Provided Contact Info, Though Chair Has "Some Concern" If Alert Participation Remains Low

During a discussion at today's Texas PUC open meeting…

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October 23, 2024

Texas PUC Staff Propose Scrapping Draft Rule Requiring Retail Providers To Share Customer Contact Data With TDUs; Focus Instead On Promoting TDU Outage Alerts

Staff Float Requiring REPs To Offer Means For Customers To Sign Up For TDU Alerts

Citing concerns about customer privacy and exposure to litigation risk for retail electric providers and TDUs…

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August 12, 2024

Texas PUC Staff Propose Deadline For Retail Providers To Share Customer Contact Data With TDUs, Under Newly Proposed Rule

Staff of the Texas PUC have filed a draft proposal for publication that would require retail electric providers to share customer emergency contact information with TDUs

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July 31, 2024

Texas PUC Prepares Proceeding To Address Provision Of Certain Customer Information From Retail Providers To TDUs

The Public Utility Commission of Texas has…

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