January 16, 2014
PUC Judge: "De Minimus" Overcharge by Retail Supplier Does Not Warrant Civil Penalty Sought by Customer
An initial decision from a Pennsylvania ALJ would decline to impose a civil penalty on Direct Energy for erroneously overcharging a customer by $1.93, finding that, "this de minimus amount does not rise to a violation warranting the need for a civil penalty to deter future violations."