August 25, 2015
PUC: Adherence To Disclosure Statement Can't Cure Agent Misrepresentations, Fines Retail Supplier
The Pennsylvania PUC issued a final order fining IDT Energy, Inc. $2,000 after concluding, in a customer complaint case, that IDT Energy charged a customer a rate in excess of the Price to Compare when its sales agent had represented to the customer that the rate would be below the PTC.