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HomeNews By Docket & Bill NumberDocket Case 23-M-0229

Docket Case 23-M-0229

New York dockets

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Proposed New York Rule Would Prohibit "Harassment", Other "Detrimental" Conduct By Retail Suppliers In Connection With "Establishment Of Service"

"Causing A Telephone To Ring ... Repeatedly Or Continuously" Among Proposed Behaviors Defined As Harassment

The New York PSC has proposed rules to implement Public Service Law (PSL) §53-a, prohibition of utilities engaging in detrimental conduct towards a residential customer, with the PSC's proposed rules including language expanding the prohibited conduct to apply to, "the establishment of gas and/or…

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