October 28, 2016
The Pennsylvania PUC approved a revised compliance plan governing Philadelphia Gas Works' implementation of a remote account number look-up mechanism, which now does not recover costs through PGW's purchase of receivables discount rate, and which instead recovers implementation costs through a…
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September 15, 2016
In compliance with a Pennsylvania PUC directive, Philadelphia Gas Works has filed an updated plan to implement a remote account number look-up mechanism which does not recover costs through its purchase of receivables discount rate, as PGW proposed to recover implementation costs through a delivery…
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September 2, 2016
The Pennsylvania PUC approved National Fuel Gas Distribution Corp.'s amended compliance plan to implement a remote natural gas account look-up mechanism, with initial costs no longer recovered from retail suppliers
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January 11, 2016
Philadelphia Gas Works has filed a compliance plan to implement a remote account number access mechanism, which would allow retail suppliers to obtain a customer's account number in situations where the customer does not have their bill handy (i.e. shopping mall kiosks, etc.), and proposes to assign…
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May 28, 2015
The NRG Energy retail suppliers reported that the "shockingly low" success rate seen by retail electric suppliers using PECO's remote account number look-up tool is due to the poor data quality of PECO's customer list, and PECO's insistence on a 100% character-for-character match.
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April 10, 2015
Dismissing concerns raised about the lack of use of the mechanisms since being implemented in the electric market, the Pennsylvania PUC has proposed in a tentative order requiring natural gas utilities to offer a mechanism to allow a retail natural gas supplier to look-up a customer's account number…
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