HomeNews By Docket & Bill NumberDocket NY 13-M-0139
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July 19, 2013
The New York PSC has decided to not suspend the ability of Family Energy Inc. to enroll new customers after determining that remedial measures by the company have been successful in reducing customer complaints.
May 30, 2013
The New York PSC's Office of Consumer Policy has alleged that an ESCO has "failed" to correct marketing practices in response to show cause order, and warned the ESCO that the continued receipt of customer complaints would constitute grounds for a recommendation that consequences, previously…
April 19, 2013
The New York State Public Service Commission yesterday said that it directed Family Energy, Inc. to show why the Commission should not revoke the company's eligibility to enroll new customers or to offer services as an energy services company in New York, "given the company's pattern of apparent…
