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Docket R-2024-3046523

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July 10, 2026

Pennsylvania Utility Justifies Automatic Enrollment Of CAP-Eligible Customers Onto CAP (Triggering Drop To Default Service)

Utility Reports Subset Of CAP-Eligible Shopping Customers Paid $264 More Annually Per Customer On Average Than Default Service

In response to direction from the Pennsylvania PUC, Duquesne Light has filed justification for its proposed auto-enrollment, into the customer assistance program (CAP), of LIHEAP customers who are eligible for CAP

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June 18, 2026

Pennsylvania PUC Chair Seeks Clarity On If Utility Will Obtain "Affirmative Consent" To Transition Currently Shopping, CAP-Eligible Customers To Default Service, Also Concerned That Customers Auto-Enrolled Into CAP May Not Be Aware Of Protections Against Retail Supplier Fees

In a statement concerning the PUC's decision to defer action on a proposal from Duquesne Light to implement the automatic enrollment of certain customers into the Customer Assistance Program (CAP) based on the customer's LIHEAP status, PUC Chair Stephen DeFrank expressed concern with various…

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August 19, 2024

Settlement At Large PA Utility Would Adopt EV Managed Charging Pilot, Behavioral DR Pilot, Both For Residential Customers

An unopposed settlement at…

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