March 1, 2013
Michigan PSC Adopts Proposed $25,000 Charitable Contribution to Settle Slamming by Retail Supplier
The Michigan PSC has adopted Direct Energy Services, LLC's proposal to make a $25,000 charitable donation to resolve 13 Michigan enrollments which occurred without customer authorization, with such unauthorized enrollments the result of four sales agents that, "purposefully manipulate[d] DES's…