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Utility Reports Large Under-Recovery In Default Service Costs Is Due To Utility Errors In Load Reporting (Under-recovered Costs Had Sparked Nonbypassable Reconciliation Proposals)

About $6.5 million in under-recovered default service costs for the large customer class at Public Service Company of New Hampshire (Eversource or the "Company"), the growth of which helped jump start consideration of changes to default service reconciliations, including making such reconciliations…

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Reliant Launches Smarter Home Bundle In Texas

Reliant in Texas has introduced the "Smarter Home Bundle", which is included with qualifying residential electric plans and includes a free Vivint Doorbell Camera Pro and Vivint Smart Thermostat, with complimentary "white-glove" professional installation

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NRG Floats Requiring Customers To Affirmatively Agree To Auto-Renewals At Enrollment Via Check Box

Suggests Higher Security Requirements For Suppliers Using Door-to-Door & Telesales Suggests "Advanced Tech" Requirement For Suppliers

In a powerpoint presentation posted in advance of an April 16 working group meeting in the Massachusetts DPU's retail energy review proceeding, NRG Energy has suggested for consideration, among other things, requiring that customers must affirmatively consent at the time of enrollment for…

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